Randall Reed's Planet Ford - Service Center

Thank you to Kelli for always going above and beyond and ensuring we leave satisfied and happy customers! You truly are thee best! ensuring we leave satisfied and happy customers! You truly are thee best! More

Ford gave me the reward points for purchasing a new ford bronco and then took them away in less than two weeks later. When I asked about the finance director person states that happens when they give a disc bronco and then took them away in less than two weeks later. When I asked about the finance director person states that happens when they give a discount on the maintenance plan but the finance advisor is suppose to inform the buyer of this. I told him that never happened, he assured me that he would watch the video and get back with me, to this day I have not ever heard back from him!!! This is a shame because we have purchased several new vehicle from planet ford on 59. This may lead us to take our business elsewhere. More

Staff was helpful and professional. Location was clearly marked and clean. Easy to find. Nice area for customers. Location was clearly marked and clean. Easy to find. Nice area for customers. More

Everyone from preorder, sales and finance were extremely helpful with getting me F350 that was delayed helpful with getting me F350 that was delayed More

The check in process was wonderfully quick and friendly. But I was disappointed at the selling of snacks and the loud talking between the concession worker and custodian at the counter. It lasted for over But I was disappointed at the selling of snacks and the loud talking between the concession worker and custodian at the counter. It lasted for over 45 minutes and was very annoying when the patrons were trying to work, watch tv, read etc. After receiving my vehicle I noticed that it was not washed. I went back inside asked someone and I was told that they don’t wash vehicles as a courtesy. Ford uses an outside service at the customer’s expense; he then said that they don’t do a good job. I was shocked! Selling snacks and charging customers for a wash, not acceptable. This is my first time owning a Ford, and after experiencing Mercedes and Lexus’s lounges; I feel that more comfortable measures is required. More

My experience with Quicklane is always pleasant but Joseph and Ricky are my preferred go to employees. I will always get great customer service from either of the 2! Joseph and Ricky are my preferred go to employees. I will always get great customer service from either of the 2! More

Had diesel spilled all over truck made me sick inhaling it through vents of dash it through vents of dash More

Gary Scherer and his body shop are amazing. Quality fast work and fair price. Many thanks to him and his team for their attention to detail, focus on customer service, and pride of quality. Hon Quality fast work and fair price. Many thanks to him and his team for their attention to detail, focus on customer service, and pride of quality. Honestly I would never have thought to come to Planet ford for body work but know the man Gary is I would not go anywhere else. Please recognize the leader his is on your team. Well done! More

I have had my F250's serviced at Planet Ford 59 for over 10 years now. Very professional and courteous everytime. 10 years now. Very professional and courteous everytime. More

Explorer has sit there for 2 months and still not complete with work promised when purchase was made. Our salesman David has been great though. complete with work promised when purchase was made. Our salesman David has been great though. More