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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,327 Reviews

1,327 Reviews of Randall Reed's Planet Ford - Service Center

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June 25, 2023

They have best service department, they make you feel like family. I wouldn’t go anywhere else. More

by taguilar
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2023

Rodney was great from start to finish. He kept me updated every step of the way. Thank you! More

by Alejandra Flores
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rodney
June 24, 2023

Customer service was exceptional. Jose is the best! Will be taking vehicle back for another recall, unfortunately could not leave my care without a liner at the time due to being a More

by LURL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
June 24, 2023

All well except for some warranty work denied improperly and a blown speaker not identified, probably needed to lower back seat to hear it. Guy Guidry exceptional in sales and Jose Alvarado likewise stella More

by POSTMARK1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Guy Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Alvarez
June 24, 2023

Excellent service and prompt, took took the time to discuss the repairs and follow up More

by MARK.STEPHEN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marcella Garcia
June 23, 2023

The experience with the sales person was amazing her names is Reyna Delgado but the finance area took too long. More

by PCOLON75
Workmanship
Recommend Dealer
Yes
Employees Worked With
Reyna, Delgado.
Jun 29, 2023 -

PCOLON75 responded

The sales person Reyna Delgado was excellent. She was very professional and she did everything to help us buy the truck… kudos to you Reyna.

June 23, 2023

As always costumer services did a great job, Lorena and her people always very attentive. More

by WZDERAS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2023

Kelli is great to work with and the reason I keep returning for service. Super friendly and quick! More

by COOPER11
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
June 22, 2023

Love the truck. Thanks for the experience and can’t wait to be back again. More

by RTAPSCOTT2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Billy Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John 'JT' Thomas
June 22, 2023

Carlton Cooper always does an outstanding job taking care of our fleet. Great communication and quality work More

by jrueb
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carlton Cooper
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