Randall Reed's Planet Ford - Service Center

Was satisfied with visit. Mark is outstanding, very professional and nice. He kept me Informed and with update.on progress. Mark is outstanding, very professional and nice. He kept me Informed and with update.on progress. More

Kelli is very knowledgeable and easy to communicate with. She takes the time to explain the repairs performed. Kelli keeps you informed of the progress of the repair and lets you know if any parts are spe She takes the time to explain the repairs performed. Kelli keeps you informed of the progress of the repair and lets you know if any parts are special ordered. More

My car was repaired quickly and for less than the original est. cost. In my opinion the best ‘feature’ of QuickLane is service mgr Joseph Faul. Joseph has been my go to guy since I bought my Focu original est. cost. In my opinion the best ‘feature’ of QuickLane is service mgr Joseph Faul. Joseph has been my go to guy since I bought my Focus in 2014. He quickly responds to my calls/texts, gives me the ‘facts’ and follows up to completion. He has been a Godsend to me and I trust him completely. The 2014 Focus was the year of the hinky transmission resulting in tremendous frustration over the years and Joseph is the sole reason I would even consider buying another Ford. More

The work they had done on my vehicle at the dealership was very well handled In the service department, and felt like it was a very good job and will be going back again. was very well handled In the service department, and felt like it was a very good job and will be going back again. More

Good experience overall with dealership and sales person. Would recommend dealer to family and friends. Would recommend dealer to family and friends. More

They are courteous and professional when dealing with clients. I dealt with two of the associates in the service department. clients. I dealt with two of the associates in the service department. More

Mark Munday is a great advisor. However, the body shop personnel or techs were not conscientious about putting the trim back in place or wiping/cleaning the work area. I still have However, the body shop personnel or techs were not conscientious about putting the trim back in place or wiping/cleaning the work area. I still have to return to the dealership for them to correct the issue. More

Always impressed with the quality and professionalism of the staff when I come to visit. the staff when I come to visit. More

Service Advisor Kelli is a big part of why my Ford Flex has been running for so long! Highly recommend! has been running for so long! Highly recommend! More

Everything went great Ken Riley really knows what he’s doing. Thanks for all the help doing. Thanks for all the help More