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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,335 Reviews

1,335 Reviews of Randall Reed's Planet Ford - Service Center

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December 26, 2023

Richard did an excellent job and kept me well informed throughout the service regarding issues found and the expected time of completion. More

by BERNARDFRYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph McCaul
December 23, 2023

Very good service. Was able to greet serviced and on my way in a timely manner. More

by RODNEYWAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
December 22, 2023

Great service. Quick and friendly. Scott was a pleasure to work with and look forward to coming. back. More

by rolandojmiranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

The salesman did not not install the trailer hitch liked they said they would. Ok More

by Bigdogz62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2023

Very helpful, took alittle longer than expected. Ill be back for future service. Much better than friendly ford. More

by WISDIXSON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Morrison
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2023

The entire staff is so helpful and friendly. From the sales representative, food service, service department, or billing. More

by spencerconley2.71828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2023

I love planet Ford. I specifically appreciate Amanda Wade. She's knowledge and gets things done quick and correctly More

by ANIMALLOVER77357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2023

Service tech was informative and the service was quick. Waiting area was clean and comfortable More

by 1pamcampbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy
December 20, 2023

This is the best dealership I ever been. The people are awesome, there are so dedicated More

by ernestoliragalvez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Barcenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan (JP) Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

Bought my last five cars here. .. will never spend another dime at this dealership! Parts dept. reps were rude, then the service dept. seemed to be too bothered to help me when I w More

by MARYTAYLOR_101
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who the mane I spoke with was
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