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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,335 Reviews

1,335 Reviews of Randall Reed's Planet Ford - Service Center

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November 08, 2023

The sale was so smooth from sales guy to financial everyone had a good attitude. More

by amezquita96
Recommend Dealer
Yes
Employees Worked With
Billy Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Cisneros was my sales guy, great guy
November 08, 2023

Awesome dealership and salesman nice team really good experience would recommend to family and friends Thanks More

by vasquez78520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rey
November 08, 2023

Service advisor Kelli Campbell is the reason for the 5 star rating. Best service advisor I’ve ever worked with. She’s actually worked as a mechanic and understands issues from that perspective. She’s frie More

by BILL-KING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
November 08, 2023

Salesman was great, finance guy was great and even the tech guy was great. I gave 4 STARS the aftermarket guy Kevin was very arrogant and I would never buy aftermarket from this dealership!!! More

by Btrahan72
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon dewulf
November 03, 2023

Found problem quickly and did everything needed to fix it. Very happy with service. Would recommend them to others More

by coftexas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned Shortsleeve
November 03, 2023

Terrible service, terrible all around. I wouldn't send my worst enemy there. Would not recommend. More

by artishared
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All around
November 03, 2023

The experience was way better this time around the sales lady that helps was really nice and professional the best experience on a dealership so far More

by MRTORRESMRSTORRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea maldonado
November 03, 2023

Red cap service was nice. Saved my wife from having ro drive behind to pick me up. More

by EDJUNIOR78
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

The only thing I can say is WOW! Everyone at the service center is PHENOMENAL!!! More

by Cowboys 0406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelli Campbell
November 02, 2023

Service center is always nice and polite. Usually treated soon as I walk in the doors. My vehicle was ready when promised and was explained what maintenance it needed and what was done his vi More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wilson
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