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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,365 Reviews

1,365 Reviews of Randy Marion Subaru - Service Center

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July 03, 2025

I was impressed with the video of my service. Everyone was very accommodating and me thanks to the service tech for the video. Great job guys! Thanks. More

by roziersmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Great job, excellent communication. Service advisor Jessica did a great job keeping us updated. Definitely great service More

by AB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

Always super helpful and friendly! Techs are knowledgeable and do great work for maintenance or repairs. More

by ECSSWIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

I appreciate Jacob’s kind service, good communication, and good recommendations for future maintenance of my Outback. More

by MCLELLANDSHOES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

The dealer ship itself is great. Service department leaves a lot to be desired. I step out of my car and the 2 salespeople were talking about up sale bonuses. Then they bring me a li More

by phapes76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Forness
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

My car started smoking while on my way to Florida with grandkids and son, I had it towed to the dealership. Unfortunately, the service department was closed. It was hot outside, and Josh offered all of us More

by ANGSCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
June 26, 2025

Working with Jessica has been a breeze. But everyone in the service area I was in contact with went out of their way to be helpful. More

by lilync69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

Randy M Subaru is a great dealership and they offer great service with professionalism. They keep customers informed and offer assistance with Subaru America if issues arise. I would recommend RM Subaru to a More

by THEDANIELS1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

Jesse is extremely professional and very knowledgeable. She is very patient and goes above and beyond. More

by JCQGOOFY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

Mark was great, explained everything. To bad he didn’t give me the loaner before the repair, I may have bought it More

by Reinhardwschmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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