Randy Marion Subaru - Service Center
Mooresville, NC
1,399 Reviews of Randy Marion Subaru - Service Center
Great service, great communication and great overall value. I would highly recommend to other Subaru owners. value. I would highly recommend to other Subaru owners. More
Friendly and efficient service. Mark was amazing, helped navigate a few spontaneous issues that arose. Thank you for fabulous service. Mark was amazing, helped navigate a few spontaneous issues that arose. Thank you for fabulous service. More
I had a new windshield installed elsewhere and they were unable to complete the calibration. I called the service department after 5:00 p.m. and Jessica scheduled me for an appointment that same afternoon/ unable to complete the calibration. I called the service department after 5:00 p.m. and Jessica scheduled me for an appointment that same afternoon/evening. The service was completed and I was on my way. Great dealing with Randy Marion Subaru as always. I should have had the dealership do the windshield installation in the first place. Lesson learned about going to anyone else. More
Service department was amazing. They had my cars service completed in about 30 minutes. Comfortable waiting area for customers. They had my cars service completed in about 30 minutes. Comfortable waiting area for customers. More
I found kind people, nice facility specially the waiting room, and the service was on time! room, and the service was on time! More
Jacob was wonderful. I would give 10 stars if I could.. I was in NC on vacation from PA &I stopped by without an appointment because my new vehicle was making a LOUD, g I would give 10 stars if I could.. I was in NC on vacation from PA &I stopped by without an appointment because my new vehicle was making a LOUD, grinding noise. Jacob quickly checked me in and kept me apprised of status. The technician promptly diagnosed and rectified the problem.Thankfully it was not a major issue. I will be moving to NC soon and will be sure to have my vehicle serviced at Randy Marion Subaru. More
Took care of an issue covered by Warranty. . we dropped out the vehicle and they brought it back for us. Great Customer Service! . we dropped out the vehicle and they brought it back for us. Great Customer Service! More
Wonderful service as always. Kept informed of the progress and notified of any changes that might delay completion Kept informed of the progress and notified of any changes that might delay completion More
Always friendly, enjoyed talking to Keely, Frank and Mark. The wait was reasonable, the snacks and coffee was excellent. Mark. The wait was reasonable, the snacks and coffee was excellent. More
The Service Department and Coordinator do a wonderful job... The Marketing Department then hounds customers with attempting to sell customer a new car through trade-in offers. I had to call dealership job... The Marketing Department then hounds customers with attempting to sell customer a new car through trade-in offers. I had to call dealership twice to get the calls, texts, emails to stop. More