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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,399 Reviews

1,399 Reviews of Randy Marion Subaru - Service Center

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August 14, 2025

Great service, great communication and great overall value. I would highly recommend to other Subaru owners. More

by EJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

Friendly and efficient service. Mark was amazing, helped navigate a few spontaneous issues that arose. Thank you for fabulous service. More

by KELLHOPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2025

I had a new windshield installed elsewhere and they were unable to complete the calibration. I called the service department after 5:00 p.m. and Jessica scheduled me for an appointment that same afternoon/ More

by Todd Murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2025

Service department was amazing. They had my cars service completed in about 30 minutes. Comfortable waiting area for customers. More

by bkreynolds32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2025

I found kind people, nice facility specially the waiting room, and the service was on time! More

by oswal19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

Jacob was wonderful. I would give 10 stars if I could.. I was in NC on vacation from PA &I stopped by without an appointment because my new vehicle was making a LOUD, g More

by Oceansidehobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not get name if service techician…5 stars to het also
August 08, 2025

Took care of an issue covered by Warranty. . we dropped out the vehicle and they brought it back for us. Great Customer Service! More

by STEPHBLESSED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

Wonderful service as always. Kept informed of the progress and notified of any changes that might delay completion More

by jthom48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2025

Always friendly, enjoyed talking to Keely, Frank and Mark. The wait was reasonable, the snacks and coffee was excellent. More

by REVEREND.MARYSCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Tilghman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

The Service Department and Coordinator do a wonderful job... The Marketing Department then hounds customers with attempting to sell customer a new car through trade-in offers. I had to call dealership More

by dicopaso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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