Randy Marion Subaru - Service Center

Jacob the service manager and the mechanic who adjusted my clutch pedal were excellent. My problem is with the $357 charged for the adjustment. Also, now that I've had the car for a few days , I think an my clutch pedal were excellent. My problem is with the $357 charged for the adjustment. Also, now that I've had the car for a few days , I think another adjustment is in order to make it right. Do I want to pony up another $357 ? No ! I want to support my local dealer and continue to have a good relationship but, this experience concerns me. More

Keep you informed as to what they are doing- show pictures/video of mechanic as he works. pictures/video of mechanic as he works. More

Your prices are ridiculous. I saved $1,300 by placing one phone call to my local shop. I got the same OEM products and service. I saved $1,300 by placing one phone call to my local shop. I got the same OEM products and service. More

I was impressed with the video of my service. Everyone was very accommodating and me thanks to the service tech for the video. Great job guys! Thanks. Everyone was very accommodating and me thanks to the service tech for the video. Great job guys! Thanks. More

Great job, excellent communication. Service advisor Jessica did a great job keeping us updated. Definitely great service Service advisor Jessica did a great job keeping us updated. Definitely great service More

Always super helpful and friendly! Techs are knowledgeable and do great work for maintenance or repairs. Techs are knowledgeable and do great work for maintenance or repairs. More

I appreciate Jacob’s kind service, good communication, and good recommendations for future maintenance of my Outback. and good recommendations for future maintenance of my Outback. More

The dealer ship itself is great. Service department leaves a lot to be desired. I step out of my car and the 2 salespeople were talking about up sale bonuses. Then they bring me a li Service department leaves a lot to be desired. I step out of my car and the 2 salespeople were talking about up sale bonuses. Then they bring me a list of over $1000 in “repairs” that I needed done. More

My car started smoking while on my way to Florida with grandkids and son, I had it towed to the dealership. Unfortunately, the service department was closed. It was hot outside, and Josh offered all of us grandkids and son, I had it towed to the dealership. Unfortunately, the service department was closed. It was hot outside, and Josh offered all of us to come inside, have a cold water and snacks. He also loaded us into a van, luggage included, and gave us a ride to the hotel. Thank you Josh for your kindness. On Monday Mark called me from the service department, also a very kind person. I was treated well at Randy Marion and I'm back on the road again! Thank you! More

Working with Jessica has been a breeze. But everyone in the service area I was in contact with went out of their way to be helpful. But everyone in the service area I was in contact with went out of their way to be helpful. More