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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,445 Reviews

1,445 Reviews of Randy Marion Subaru - Service Center

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September 28, 2025

Friendly and professional. The team made it easy to get the service done. I was pleasantly surprised. More

by JOHNPCHENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2025 -

Randy Marion Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 28, 2025

This dealership has always been excellent . We have leased 3 cars from them. Service department has always been great More

by JAMESV180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2025 -

Randy Marion Subaru responded

Thank you for choosing Randy Marion Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 28, 2025

The service waiting area was clean and comfortable and Jacob kept me informed about the progress of my service. Excellent service as always. More

by badbonicelli2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2025 -

Randy Marion Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Randy Marion Subaru!

September 27, 2025

I had to go the Service Center less than a month after purchasing the car. The tire pressure light was coming on, and there’s was a noise coming from the rear of the vehicle. After some exploring, the sou More

by TINAN230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2025 -

Randy Marion Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Sep 27, 2025 -

TINAN230 responded

YOU ARE VERY WELCOME!

September 27, 2025

Bought a certified pre-owned Car. It was clean, remote star added, done on time, and everything works well. More

by neumannown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Tilghman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2025 -

Randy Marion Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Randy Marion Subaru.

September 27, 2025

Mark and Fred have taken great care of my car. I appreciate them so much More

by plynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred
Sep 27, 2025 -

Randy Marion Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Randy Marion Subaru.

September 25, 2025

All staff are fabulous! Service was great, staff knowledgeable, personable, and professional. Went above and beyond to make certain me and the vehicle were well taken care More

by addaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Randy Marion Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 23, 2025

Service was fine, it was an emergency repair of our car when we were out of town More

by BEASEL58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The young man from Rochester waited on me
Sep 23, 2025 -

Randy Marion Subaru responded

Thank you for choosing Randy Marion Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 20, 2025

Work was completed quickly and efficiently. Staff is always very friendly and helpful, and great at keeping us informed of the progress. More

by SOSEW102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2025 -

Randy Marion Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 19, 2025

Everything was great. I was in for a recall and they supplied me with a loaner for all day and sent someone to my house to bring me my car back and take the loaner. Thei More

by E.WESCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2025 -

Randy Marion Subaru responded

Thanks for sharing about your experience with Randy Marion Subaru. We appreciate your business and hope to see you again soon!

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