Ray Catena Audi Freehold

Amazing service from Carlos (Alex) Mendoza, Steve Raducha and Team! This is my very 1st Audi and Alex was very patient with all the questions. He patiently described all the features before the purchase and and Team! This is my very 1st Audi and Alex was very patient with all the questions. He patiently described all the features before the purchase and days after the purchase! His polite and courteous mannerism was a pleasure to deal with. Steve was the 1st manager we dealt with when thinking about purchasing a used Audi at Ray Catena. After putting a deposit down and then looking at other options we decided to go with a Brand New one instead. Steve didn't pass us on to a New Car Sales Manager, instead he stuck with us through the whole process. I really appreciate the personal service I got and continue to get from them. Thank you Alex and Steve for helping me join the Audi Family! More

I would like to thank Rob Dandrea as well as an honorable mention to his great staff for their/his friendly approachable demeanor, attentiveness, politeness and making one feel welcome any time he is approac mention to his great staff for their/his friendly approachable demeanor, attentiveness, politeness and making one feel welcome any time he is approached while servicing a vehicle. Rob listens to any concerns one may have without ever rushing you, his attention to detail is solid. Rob's aim is clearly "complete satisfaction" of his clients, their peace of mind and mechanical longevity of their vehicles. *Industry CSAT calls for a satisfaction "average" of 85% however, Rob always strives for 100% satisfaction which is rare nowadays given my ample experience owning various brands, present age and the many service departments visited over the years! Which many of them in hindsight were a grueling frustrating experience to deal with in comparison to RC. I find Robert very perceptive along with a knack for thorough detail given his acumen in the service domain he operates in with complete aplomb and in depth knowledge on the subject when offering one vehicle maintenance advice. I sincerely feel he is an important asset to my family transport well being and responsible for my wife's satisfaction in owning both of our vehicles free of any worries knowing he is there always a call away to help you no matter what comes up. Ray Catena is the better for having someone of the caliber and disposition of Rob Dandrea in their employ and he is most definitely a great fit for his position not to mention an asset to any Audi dealership he walks in! My advice to Ray Catena is hang on to Rob as long as he wants to remain in this industry! RVG More

I had a very positive experience working with Lea, Alex and the rest of the Audi staff. My wife loves her new Q7! and the rest of the Audi staff. My wife loves her new Q7! More

Mr. Alex Mendoza, from Audi of Freehold, was our Mr. Alex Mendoza, from Audi of Freehold, was our sales person this past week. He was extremely professional and had superb knowledge of all the Mr. Alex Mendoza, from Audi of Freehold, was our sales person this past week. He was extremely professional and had superb knowledge of all the vehicles. Not only did he have patience, but was also very polite and courteous His expertise in this area, as well as being well versed with the many vehicle options, made purchasing a new Q5 quite pleasurable. He also spent much time sitting with us in the vehicle explaining all the different options and physically showing us each and every one. We also had the pleasure of meeting with Mr. Denis Carey, the sales manager. Denis showed us that he truly cared about our interest in buying an Audi by personally sitting with my wife & I for well over an hour and a half and answering any and all questions we had about the other models, options, lease programs, financing and ultimately giving us the best deal possible on our Q5. My wife and I were BMW owners since 1998. In all those years, we were never treated as well as we were at Audi of Freehold. Between both Alex and Denis, we are now proud to say we have joined the Audi Family. More

Excellent and professional service from Alex Mendoza and Ray Catena! Alex patiently answered all questions and explained all the features of the vehicle. Thanks You. Ray Catena! Alex patiently answered all questions and explained all the features of the vehicle. Thanks You. More

Working with Carlos MENDOZA has been a great experience. He was so helpful and patient with me. He really knows the audi lineup. I can't wait to buy my next audi from him next year. He is a gentleman and al He was so helpful and patient with me. He really knows the audi lineup. I can't wait to buy my next audi from him next year. He is a gentleman and always courteous. The best new car experience ever. More

This is the 4th car I have bought from Ray Catena Audi of Freehold, and I can say Each and every time I have been treated 1st class. The salesman Chad as Well as the manager Dennis were awesome. 5 star servi Freehold, and I can say Each and every time I have been treated 1st class. The salesman Chad as Well as the manager Dennis were awesome. 5 star service. I will be back in a few months for another car for my wife. More

After total frustration with another Monmouth County Audi dealer's service, I contacted Audi Customer Support. They gave me 2 other dealers to try. I called each Dealership they provided. First took over a w dealer's service, I contacted Audi Customer Support. They gave me 2 other dealers to try. I called each Dealership they provided. First took over a week to return my calls. Audi of Freehold Service Manager Rob DeAndrea called me the same day and said they would be happy to look at my car and try to solve the issue. I brought my car in to them for service. The tech spent a few hours diagnosing the problem and found it. We had to wait a week for a part from Germany but John Lazzaro my service advisor keep in contact with me and kept my updated. He gave me an estimated cost for the job and it came in at that exact price. The car is now running great and I am thankful for Audi of Freehold. I would never go to another Audi Dealer as this was an Exceptional Service Experience. Great People!!! More

Mike Lopez is awesome thank you for taking care of my service needs for my S8 Audi and being on top of everything your the best !!! Mike provided perfect service and quick response for everything.. service needs for my S8 Audi and being on top of everything your the best !!! Mike provided perfect service and quick response for everything.. More

Great experience with Ron Marvo, who arranged to get the car I wanted from another dealer. He couldn't have been nicer and I'm thrilled to have the A6 spec'd the way I wanted it. The dealership itself is sp car I wanted from another dealer. He couldn't have been nicer and I'm thrilled to have the A6 spec'd the way I wanted it. The dealership itself is spacious and there A LOT of models on the floor to browse as well as lots of space to relax if one is waiting for service, etc. More