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Ray Catena Audi Freehold

Freehold, NJ

5.0
1,984 Reviews
Joining the Freehold, NJ community as your local Audi dealership,we are excited to share our Audi Inventory with our new neighbors! As we open our doors at Audi Freehold, we pledge to deliver extraordinary service to our customers in the greater Freehold area. To reach the high goal we've set for delivering distinctive customer service day in and day out, we're offering several exciting amenities as we kick things off, like a Free Car Wash for Life plan with the purchase of a new Audi from our New Inventory. We've also adopted the Audi Progressive Retail Experience to create a hassle-free atmosphere for all of our Freehold customers! Our knowledgeable staff is looking forward to working with you for all your Audi needs, whether your interest lies in our new or used inventory, or our Parts or Service Center. Our commitment continues as we make financing your new Audi a less daunting task through our Auto Finance Center and the expert members of our finance department who share the goal of getting you on the road with your new Audi. If you need even more reason to shop at Audi Freehold, we like to have a little fun, too. As if test-driving our extensive new Audi inventory wasn't entertainment enough, we've added a little friendly competition with a pool table in our lobby! At Audi Freehold, our enthusiasm for the community and our growing Audi inventory is contagious. We're conveniently located just down the street from Freehold Raceway Mall, Monmouth Racetrack, iPlay America, and many other popular destinations in the area! Join in the fun and visit us at 3561 US Route 9 in Freehold, NJ today!
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3561 U.S. 9

Freehold, NJ

07728

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Showing 1,984 reviews

November 28, 2022

We began using Audi Freehold in 2020 , I was unable to find my Audi at their dealership but by the way they treat me you would think I’ve bought 10 cars from them. Always with great loaners and staff who More

by John Castleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Ray Catena Audi Freehold responded

Thank you for sharing your feedback. It's really nice to hear that our service team is very knowledgeable and you appreciate our loaner cars and attention to detail. Thanks again!

November 23, 2022

To begin the scheduling process was a breeze. I was met as soon as I arrived. The Audi representative, Pete, was the consummate professional. I was made aware of every step taken to ensure a safe More

by madelin4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Roman
Nov 23, 2022 -

Ray Catena Audi Freehold responded

It's really great to hear that Pete was so helpful and you had a good experience at Ray Catena Audi Freehold, thanks!

October 01, 2022

It was a pleasure dealing with Pete. He was professional and efficient. All of the scheduled work was completed in less time than was scheduled. We accidently put our insurance and regis More

by mikem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Roman
Oct 02, 2022 -

Ray Catena Audi Freehold responded

It's really great to know that Pete was professional and efficient. Thanks for sharing your kind remarks for Gina as well. It's also nice to hear that you're pleased with our great customer service. Thanks again!

August 30, 2022

My five-star rating reflects the integrity of this dealership. My $93.00 charge for reattaching my rearview mirror was cancelled after the dealership learned the following facts. Over the past five ye More

by rtcohen1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lazzaro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan, Service Manager
Aug 31, 2022 -

Ray Catena Audi Freehold responded

Thanks for sharing your very kind remarks. It's wonderful to hear that our service team worked to make sure everything was right, and you didn't need to incur any additional charges. Thanks again!

August 19, 2022

Mike is extremely helpful and very professional. Great person to deal with and I will definitely recommend them to everyone. More

by derrick18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Castoria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2022 -

Ray Catena Audi Freehold responded

It's great to hear that Mike was extremely helpful and very professional. We're also glad to know that you're willing to recommend him so highly. Thanks!

August 11, 2022

It's always a pleasure working with Mike. His professionalism, timeliness & excellence is truly appreciated throughout all the years since I've owned my Audi's. More

by mgutdfc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Ray Catena Audi Freehold responded

Thank you for sharing your feedback. It's really a pleasure to hear that our team was very professional and you received great customer service. Thanks again!

July 28, 2022

Mike Cusick and Mike Castoria were extremely helpful in making a surprise for my wife, a one-year cancer survivor, become a reality. And although the vehicle She wanted was not in inventory they asked for More

by Peterlascala
Recommend Dealer
Yes
Employees Worked With
Mike Cusick, Mike Cast
Jul 28, 2022 -

Ray Catena Audi Freehold responded

It's great to hear that Mike Cusick and Mike Castoria were extremely helpful and you're pleased with everything. Thanks for sharing your feedback and we'll look forward to helping you and your wife again with any future needs. Congrats on the birthday surprise!

June 20, 2022

It has been great working with Mike. He reviewed all of my coverages of my certified pre owned Q5. Also we discussed several options for new tires based on my driving habits, and was ha More

by Tdevito1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Ray Catena Audi Freehold responded

We really enjoy hearing that Mike was great to work with and you're pleased with everything. Thanks for sharing your very kind remarks for Mike, and we'll look forward to helping you again with any future needs.

June 16, 2022

The service department did an excellent job! They communicated with me regularly. I am very pleased with this experience and the professionalism of the employess. More

by AGZ10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis, Dan Strasser
Jun 16, 2022 -

Ray Catena Audi Freehold responded

It's wonderful to know that our service team did an excellent job and you're pleased. Thanks for saying that everyone was very professional as well.

May 28, 2022

I have to say that I was blown away by the service here. I brought the car in for a 20k mile service and a recall issue, it was done to my utmost satisfaction. I asked about helping me pair a remote for my More

by barrys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
May 29, 2022 -

Ray Catena Audi Freehold responded

It's great to hear that you really appreciate our service team. It's wonderful to know that they went above and beyond to help! Thanks for sharing your terrific feedback.

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