Ray Catena Audi of Freehold - Service Center

Always courteous and knowledgeable. Quality of workmanship unbeatable. The service department is always neat and clean, especially important at this time!! workmanship unbeatable. The service department is always neat and clean, especially important at this time!! More

The service representative Michael Lopez is fantastic very caring and responsive to all of my needs. The usual experience at Ray Catena dealerships very caring and responsive to all of my needs. The usual experience at Ray Catena dealerships More

Another flawless visit!John Lazzaro checked me in with Another flawless visit! John Lazzaro checked me in with no wait, Ryan Byrne satisfactorily serviced my A6 and I am a happy Audi owner! Thank you g Another flawless visit! John Lazzaro checked me in with no wait, Ryan Byrne satisfactorily serviced my A6 and I am a happy Audi owner! Thank you guys! More

Another fantastic experience in my persuit and determination to keep my machine in tip top shape and operational for as long as I can. Rob was there with a welcoming greeting to make one feel determination to keep my machine in tip top shape and operational for as long as I can. Rob was there with a welcoming greeting to make one feel your business is sincerely appreciated. I was quickly processed and checked in by Mike and checked out by John, both were courteous and attentive to my requests and service to-do list on my vehicle and quickly on my way to a good cup of coffee. (*An honorable mention goes to Chris Gioffre for his witted funny complement by the coffee machine which made me feel much at home!) This is a man that understands clearly what "customer retention" is all about!) It brought me back to the days I would chat with Ray at his Kearny store. The quality of automotive service received was tops in the engine bay and many thanks to Ryan for lending his expertise regarding some technical questions I brought to him. Thanks to Johnathan for ordering information and pricing regarding parts I would need on my next visit. Thanks to Rene for his expert diagnose and advice regarding paint care regarding bird/tree sap damage and simple how to tips to avoid permanent damage due to penetration of clear coat. All in all thanks to all and every one who jovially greeted me! As always, being at Ray Catena is like being at your best friends home. More

Perfect service as always—Tony on check in was outstanding, and Pete on pick-up as well. The loaner was great. All told, perfect service. outstanding, and Pete on pick-up as well. The loaner was great. All told, perfect service. More

Tony had a smile when I first walked in. He was very professional and quickly had information on our vehicle on computer. He was very honest regarding my questions. 5 STARS ACCROSS THE BOARD!!! Richard professional and quickly had information on our vehicle on computer. He was very honest regarding my questions. 5 STARS ACCROSS THE BOARD!!! Richard Ritacco and Kathleen-Gallagher Ritacco. More

Great service for my Audi Q5. The team was very responsive in getting my SUV ready for a long trip to Colorado...thanks for the effort..bb responsive in getting my SUV ready for a long trip to Colorado...thanks for the effort..bb More

I must compliment service advisor Tony Watson.He solved I must compliment service advisor Tony Watson. He solved my problem quickly and then spent extra time making sure I was comfortable with all of the f I must compliment service advisor Tony Watson. He solved my problem quickly and then spent extra time making sure I was comfortable with all of the features of my new Audi A6. He is the reason I will continue he to use this dealership for service and future purchases. More

The staff is awesome here, even when they are busy they keep their customers happy and make sure you get assistance in a orderly manner. 5 stars!!! keep their customers happy and make sure you get assistance in a orderly manner. 5 stars!!! More

Needed emergency tire . Told to come in had tires . Michael great efficient. Was able to have loaner . Explained issues with having different tires on . Service by all 10 . Tech expedited too . Michael great efficient. Was able to have loaner . Explained issues with having different tires on . Service by all 10 . Tech expedited too . More