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Ray Chevrolet
Fox Lake, IL
4,674 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 4,674 reviews
May 10, 2025
Schedule appointment times that run an hour to an hour and a half late. No communication between service dept and customer. Repair times that are grossly exaggerated. Indifferent to customer's needs. Wor and a half late. No communication between service dept and customer. Repair times that are grossly exaggerated. Indifferent to customer's needs. Worst service department I have ever dealt with. More
by spaceroy
Verified Customer
May 10, 2025
Great service! Been a customer for 20 plus years. Still a customer even though I now live in Tennessee! Been a customer for 20 plus years. Still a customer even though I now live in Tennessee! More
by JaCHARTIER
May 09, 2025
I am always satisfied when I leave the dealership when my truck goes in for routine maintenance and Oil changes. truck goes in for routine maintenance and Oil changes. More
by davel1029
Employees Worked With
May 08, 2025
Outstanding service everything. I'm looking for another vehicle this summer and I'll be going there. I'm looking for another vehicle this summer and I'll be going there. More
by stevesolner
Employees Worked With
May 07, 2025
Courteous, efficient, highly competent. Diagnosed the check engine light issue quickly and replaced the faulty sensor. I was back on the road quickly with a freshly-washed car. Diagnosed the check engine light issue quickly and replaced the faulty sensor. I was back on the road quickly with a freshly-washed car. More
by a-sahakian
Employees Worked With
Kyle
May 07, 2025
Great people to work with, everything was done with perfection!!! Would definitely buy again from this store perfection!!! Would definitely buy again from this store More
by guydsnow1
May 05, 2025
Got an oil change. The wait may seem long but the service members are very friendly and helpful and the team does great work. The wait may seem long but the service members are very friendly and helpful and the team does great work. More
by tyrannosaurusblake
Employees Worked With
May 04, 2025
From start to finish I was made comfortable with the buying process . The salesman John explained the difference in the cars I was looking to purchase. He took his time to answer my questions and show buying process . The salesman John explained the difference in the cars I was looking to purchase. He took his time to answer my questions and show me how to operate the features. I did not feel pressured into making a purchase. The rest of the staff we worked with were just as friendly and knowledgeable. More
by Cookie13
May 03, 2025
Great service experience, vehicle runs fantastic! Problem solved!! Everything was well communicated and the loaner was nice too!! Problem solved!! Everything was well communicated and the loaner was nice too!! More
by Cbacon0
Employees Worked With
