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Ray Chevrolet
Fox Lake, IL
4,705 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 4,705 reviews
May 19, 2021
Worst service department I have ever dealt with! Walked into an empty service dept. where a couple of minutes later, three employees walked in chatting and laughing. All three went to their desks an immed into an empty service dept. where a couple of minutes later, three employees walked in chatting and laughing. All three went to their desks an immediately stuck their noses into their computers. At no time was I ever greeted or even acknowledged. After waiting another couple of minutes, I asked if anyone could help me and was told "they would get to me in a minute". RUDE and DISRESPECTABLE!! My recommendation is take your vehicle to a dealer who actually feels that customer service is #1. More
by spaceroy
Employees Worked With
May 18, 2021
Had a great experience here yesterday. Tony Jenson was very helpful, polite, friendly, and not at all pushy. We decided to put our money back into our town, by buying our car from you. We were not disappo very helpful, polite, friendly, and not at all pushy. We decided to put our money back into our town, by buying our car from you. We were not disappointed, and drove off in a beautiful 2020 Equinox. Thank you Tony and Ray Chevrolet More
by Foxedison
Employees Worked With
Barry (Finance), didn’t get his last name, Tony Jensen
May 13, 2021
Our sales man was amazing and very helpful! Felt very comfortable here. Had an great experience. Didn’t feel pressured to buy anything. I got exactly what I wanted comfortable here. Had an great experience. Didn’t feel pressured to buy anything. I got exactly what I wanted More
by taylorbenson51
Employees Worked With
Guillermo "Willi" Ruiz, George Zakrzewski
May 13, 2021
Great people and service they never pressured me to purchase a new vehicle they are also very knowledgeable about the vehicles that they handle and sell purchase a new vehicle they are also very knowledgeable about the vehicles that they handle and sell More
by hbtteam
Employees Worked With
Tony Jensen
May 11, 2021
It is the second time we bought a new car from the Ray Chevrolet. So, I would highly recommend that dealership. Tony Jensen and Manager Arnold Hernandez ensure that the entire process went smooth and foun Chevrolet. So, I would highly recommend that dealership. Tony Jensen and Manager Arnold Hernandez ensure that the entire process went smooth and found the car that I wanted. The overall experience I would rate for 5 Stars. Tony, I would like to say thank you and that I enjoy our conversation. Great customer service More
by jgielczynski
Employees Worked With
Tony Jensen
May 09, 2021
I am very please with the purchase of my Optima and John lesniak was a good salesman I have purchased a few cars a while ago through him there was just a little too much back and forth bottom line came out lesniak was a good salesman I have purchased a few cars a while ago through him there was just a little too much back and forth bottom line came out great thank you More
by cindylawson23
Employees Worked With
May 08, 2021
Great customer service, drove from out of state to get the vehicle and they had all of the paperwork ready to go. They made sure that the vehicle looked great and was very clean! Everyone was very friendl the vehicle and they had all of the paperwork ready to go. They made sure that the vehicle looked great and was very clean! Everyone was very friendly. More
by Cayla
Employees Worked With
May 07, 2021
Guillermo Ruiz helped me with purchasing my new vehicle, he made my buying experience one of the best ones ever. Highly recommend this dealership and Guillermo! he made my buying experience one of the best ones ever. Highly recommend this dealership and Guillermo! More
by Fdelgado1989
Employees Worked With
Guillermo "Willi" Ruiz
May 06, 2021
Went in looking for a nice truck and found one here at raychevrolet, worked with Rupe and Guillermo was able to help with phones and such raychevrolet, worked with Rupe and Guillermo was able to help with phones and such More
by Maliki
