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Ray Chevrolet
Fox Lake, IL
4,313 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 4,313 reviews
June 06, 2015
Very Helpful! It was very disappointing to have received wrong information over the phone, because that caused my shopping experience to have been extremely long. It was very disappointing to have received wrong information over the phone, because that caused my shopping experience to have been extremely long. However, I wouldn't have been able to survive without the help and patience of Jake McHale! He was very kind and supportive throughout the whole process. Tony was also very cooperative when finally closing the deal! :) More
by Sami24
Employees Worked With
Tony Ruiz
Helpful June 05, 2015
Great selection, poor service. Just bought a used 2007 suburban on Memorial Day. My wife and I received fair service and had to wait around a long time. They were real busy, so I'll Just bought a used 2007 suburban on Memorial Day. My wife and I received fair service and had to wait around a long time. They were real busy, so I'll give them the benefit of the doubt. Had to bring the suburban back almost three days after having it do to the dealer not doing a thorough inspection of the vehicle prior to selling. Had to replace the rear window and the car didn't start a few times. Like the car but wouldn't buy their again. More
by Mr.V8 man
June 04, 2015
Very helpful and kind staff all the way through the buying p Went in looking for a bigger car to accommodate my family which is getting ready to grow by one and the staff was very helpful in putting me in the ri Went in looking for a bigger car to accommodate my family which is getting ready to grow by one and the staff was very helpful in putting me in the right car and getting it within a price range I felt comfortable with. More
by jarhead1103
June 04, 2015
Fantastic AL did an excellent job of helping us get the best price for my trade-in as well as the new vehicle. He made sure we stayed within the numbers we wan AL did an excellent job of helping us get the best price for my trade-in as well as the new vehicle. He made sure we stayed within the numbers we wanted for insurance as well as the car note. There was a dent in the car, so AL was able to put us in a 2015 Cruze until we go pick up our own car once the damage was repaired and the car was Fully inspected. Great experience More
by Qdrivers
Employees Worked With
Al Stoll
June 03, 2015
Knowledgable, Friendly and Professional Dealer!!!! We bought a 2008 Lincoln Navigator from Ray Chevrolet this on 5/30/2015. Ed Dembski was our sales person and was wonderful. He was honest, not pushy a We bought a 2008 Lincoln Navigator from Ray Chevrolet this on 5/30/2015. Ed Dembski was our sales person and was wonderful. He was honest, not pushy and very easy to deal with. Tony in Finance was great as well. We had to take the vehicle in for a small service issue, but Ed and the service department did a great job taking care of the problem, provided us a loaner and had us back in our vehicle the next day! The buying experience was easy (we were pre-approved with our own bank) and I would definitely recommend anyone looking to buy a car to check out Ray Chevrolet. C. Hernandez More
by C. Hernandez
June 03, 2015
great experience Found the exact car I wanted and delivered to me in a few days. Friendly and accomidating staff. Go see John Lesniak and Tony Jensen and you will have Found the exact car I wanted and delivered to me in a few days. Friendly and accomidating staff. Go see John Lesniak and Tony Jensen and you will have the best car shpping experience. More
by anamane22
June 03, 2015
Love this place! Car buying can be painful, but not here!! I was lucky enough to have 2 sales rep helping me out, Sean and Hugo. They showed great teamwork to speed up Car buying can be painful, but not here!! I was lucky enough to have 2 sales rep helping me out, Sean and Hugo. They showed great teamwork to speed up the buying process from Sales to Finance. Hugo got the job done once again! Will not go anywhere else to buy/lease a car! See you in a couple years! More
by Lgertz24
June 03, 2015
Best Customer Service This is our 2nd purchase from Ray Chevrolet in Fox Lake. Hugo Ayala did an outstanding job of taking care of us on both vehicles and we Thank You. M This is our 2nd purchase from Ray Chevrolet in Fox Lake. Hugo Ayala did an outstanding job of taking care of us on both vehicles and we Thank You. Mike & Nancy Belderson More
by Nancy2015
Employees Worked With
June 03, 2015
Great Experience This is the second vehicle I have bought from Ray Chevrolet in Fox Lake,IL. Last time it was a wave runner someone had traded in! This time it was a This is the second vehicle I have bought from Ray Chevrolet in Fox Lake,IL. Last time it was a wave runner someone had traded in! This time it was a 2013 Chevy Cruise, My salesman Ray Scarpelli Jr was knowledgeable and fair. I would recommend him and the dealership if you are looking for a new or used car. More
by smd747
Employees Worked With
Ray Scarpelli III
June 02, 2015
First time buyer. This was my first time purchasing a vehicle and Alex was capable of informing me with everything I needed to know. Thanks to him I found a car that me This was my first time purchasing a vehicle and Alex was capable of informing me with everything I needed to know. Thanks to him I found a car that met every requirement I needed and wanted; at a price that was reasonable. I highly recommend him to anyone that needs help with purchasing a car. More
by Recabrera224
