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Ray Chevrolet

Fox Lake, IL

4.7
4,681 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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39 U.S. 12

Fox Lake, IL

60020

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Showing 4,681 reviews

November 17, 2015

Service The service team did an excellent job and resolved the issues found and were kind to provide a courtesy vehicle too - so very appreciated, thank you! More

by AngelBaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mechanics (names unknown), Brian Abercrombie
Nov 17, 2015 -

Ray Chevrolet responded

Hello AngelBaby, thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. Sincerely, Ray Chevrolet

November 16, 2015

New Car I recently bought my car from this dealership. Right when we walked in we were helped out and pointed to someone that could assist us. They went above More

by alan2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 17, 2015 -

Ray Chevrolet responded

Hi alan2, thank you for your time and kind review. We are pleased to hear that we were able to go above and beyond your expectations. We look forward to seeing you again when your new car is ready for its first service. Sincerely, Ray Chevrolet

November 15, 2015

#RayChevrolet4Life This was my second time coming to purchase a vehicle from Ray Jr. Last year I bought a Camaro, which went as smooth as possible, and this time I decid More

by noconnor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Scarpelli III
Nov 16, 2015 -

Ray Chevrolet responded

Hello noconnor, thank you for your kind review and loyalty to Ray Chevrolet. We are delighted to hear that your experiences with Ray Jr. was so exceptional. We look forward to serving you again in the future. Sincerely, Ray Chevrolet

November 14, 2015

Helpful, quick, and attentive! I've recently purchased my first car from this dealership and the customer service was outstanding everyone is very active in helping anyone whether i More

by Cris91b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 16, 2015 -

Ray Chevrolet responded

Hi Cris91b, congratulations on your first new car and we are glad that we were the dealership to take care of you. We focus on customer satisfaction and are glad to hear Hugo showed you how much we value our customers. Enjoy your new car! Sincerely, Ray Chevrolet

November 12, 2015

Service issues Unfriendly staff . Not repairing the issues that I come in with. multiple times. I make an appointment and no loaner car is available to me so I have More

by Alv123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy
Dec 22, 2015 -

Ray Chevrolet responded

Alv, thanks for sharing your recent experience with us. We try our best to repair the issue on each customer's first visit. We apologize for not being able to repair your vehicle right away. We have a shuttle service available to all our customers as well as over 40 loaner vehicles available for customer whose vehicles will be worked on for an extended period of time. We very rarely are unable to accommodate but sometimes we do allocate all our loaners. We're sorry for any inconvenience. Please reach out to our Service Director Dave at dkendrick@raychevrolet.com We would like to know more about the exact details of your visit and try to find a way to make it right.

November 11, 2015

out standing We had one of the most enjoyable visits to date . It was such a relaxing experience and we look forward to many more. Keith Ragusa took care of us in More

by cwojohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ragusa
Nov 11, 2015 -

Ray Chevrolet responded

Hello cwojohn, We are glad you enjoyed your visit to Ray Chevrolet. Keith will be happy to hear you were so pleased with his customer service. Enjoy your new vehicle and let us know if you need anything. Sincerely, Ray Chevrolet

November 09, 2015

happy wife happy life was not looking forward to going into buy a car. John Lesniak changed the feeling right away John worked with us on are budget and put us in a new car More

by dmill2460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 09, 2015 -

Ray Chevrolet responded

Hello dmill2460, thank you for taking time out of your day to write a review about our dealership. We are delighted to hear that John was able to offer you and your wife not only the vehicle you were looking for, but exceptional customer service as well. We look forward to helping you with your future automotive needs. Sincerely Ray Chevrolet

November 08, 2015

Absolutely great experience Had a great experience at Ray Chevrolet. Our sales person Rich Gniadek was outstanding to work with. Look forward to doing business with Rich again in More

by Herb Riedel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gniadek, Ray Scarpelli III
Nov 09, 2015 -

Ray Chevrolet responded

Hi Herb, thank you for the wonderful feedback. Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from Rich. We look forward to the opportunity to serve you again. Sincerely, Ray Chevrolet

November 08, 2015

Sean Runions is great! This is the second car we've bought from Sean Runions in the past 4 months. We've had great experiences both times with and with Ray Chevrolet and we More

by buckshot00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Runions
Nov 09, 2015 -

Ray Chevrolet responded

Hi buckshot00, excelling in customer service is very important to the Ray Chevrolet. We would thank you for taking the time to share your experience. It is wonderful to know that Chris provided you great service with both car purchases. We look forward to seeing you in the future. Sincerely, Ray Chevrolet

November 08, 2015

Happy customer Thank you Ray Chevy team especially Tony Jensen! I love my new Chevy Trax!! You guys are amazing and have never failed our family. This will be car #9 More

by TSorby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Jensen
Nov 09, 2015 -

Ray Chevrolet responded

Hello TSorby, thank you for your review and your loyalty. We are pleased to hear that Tony was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new Chevy Trax is ready for its first service. Enjoy! Sincerely, Ray Chevrolet

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