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Ray Chevrolet

Fox Lake, IL

4.7
4,339 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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39 U.S. 12

Fox Lake, IL

60020

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Showing 4,339 reviews

July 24, 2013

THIS DEALER PULLED A YOYO SCAM ON ME.I BOUGHT A USED CAR FROM THEM AND I GAVE THEM A WHOLE DAY TO GET THE DEAL DONE,I SIGNED THE DEAL THE NXT DAY AND DROVE HOME.THE NEXT WEEK THEY CALLED AND SAID I FORGOT T More

by JIMMYR8436
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 06, 2013 -

Ray Chevrolet responded

Dear Jim, I apologize for the confusion with our earlier emails to each other. I was under the impression you had come in to our store recently! Joe Falzone has not worked here in over 2 ½ months. As Joe is no longer here, it is not easy for me to ascertain exactly what happened. Please contact our General Sales Manager, Matt Douvikas at 847-587-3300. He welcomes the opportunity to discuss your concern and make things right. Respectfully, Lindsey Hicks Director of Business Development Ray Chevrolet 847-587-3300

July 22, 2013

I RECENTLY BOUGHT A CHEVY MALIBU 2013 , AN AMAZING CAR AND I WOULD RECOMMEND IT TO ANYONE. I HAD A GREAT EXPERIENCE . MY SALES REP WAS GEORGE ZAKREWSKI HE WAS VERY PERSONABLE AND DID ALL HE COULD TO HELP More

by HEAVEN04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Zakrzewski
July 21, 2013

Chris and Tony work with me and explained to me my options very fluently .We made a deal ! Then Chris Kahlmorgan And TJ took their time to explain an work wit our 2 cars ,that we bought ! Great experi More

by tonykats63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Jensen
July 21, 2013

My husband got a 2013 Sonic RS about two months ago from Ray Chevy and loves it. He finally let ME drive it and I fell in love as well. We decided it was time to get me into a car with way better MPG than 2 More

by AimeeSpark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
July 21, 2013

Chris was very friendly and took the time for us to look for a car that was appropriate for our needs. He showed us every auto that we inquired about and provided recommendations for what other options we h More

by JoniBerg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 20, 2013

Not happy with the way they tried to make a deal. Left Friday night with a brand new traverse with guaranteed 4.1 interest rate, contract all signed and down payment given to them. We went in there knowin More

by naughtie1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Aug 02, 2013 -

Ray Chevrolet responded

Dear naughtie1, We are sorry to hear that you had a less than excellent experience in our sales department. Each of our customers is a valued part of our operation and should be treated as such. Your experience is not normal practice for us and we apologize that you did not receive the level of service you expected. Please contact me at your earliest convenience as I would like to discuss your sales experience with you in further detail. Thank you, Lindsey Hicks - Director of Business Development 847 587-3300

July 20, 2013

Hugo Ayala, shows care with his customers by making sure the quality of the car is what you need to also making sure it fits your budget, i will defiantly recommend Hugo Ayala, my husband and i had purchase More

by erikatobias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
July 19, 2013

I would like to thank Hugo Ayala, for helping find a nice SUV. I would recommond him to anyone he is perfasional person and kind. I want to thank Ray Chevorlet to have a sales person like him. Thanks again H More

by cruzr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
July 18, 2013

Went in to just get a price estimate on my used car to be traded in. Worked with us to pay off my car and get me a loan agreement with my interest being 20% lower then what my old loan was and my car payment More

by kristinapickard22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Rizzo
July 17, 2013

Jay Conway was the best! He wasn't pushy....his main goal was to get us what we wanted and make us happy. And he did! I felt like I had known him for years (instead of an hour) and he made us feel com More

by maureenforgette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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