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Ray Chevrolet

Fox Lake, IL

4.6
5,016 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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39 U.S. 12

Fox Lake, IL

60020

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Showing 1,254 service reviews

July 14, 2026

A scheduled oil change took over an hour and 15 minutes. I see it taking that long if it wasn't scheduled. More

by cbordis2
Recommend Dealer
No
Jul 17, 2026 -

Ray Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Please reach out to our General Manager, George.

July 11, 2026

Great service, prompt ty efficient techs, service writer Kyle, was polite, explained what was being done and why and vary thorough & timely.. Will continue to use there service center More

by edhaag0711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2026 -

Ray Chevrolet responded

Thank you for sharing your positive experience with the service on your Chevrolet Tahoe. We’re glad Kyle provided clear explanations and that our technicians worked efficiently. We appreciate your continued trust in our service center. Ray Scarpelli 3 ray3@rays-cars.com

July 08, 2026

The dealers were very easy to understand and outgoing about assisting me in my new car purchase. More

by JEFFREYMDUBOIS
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Rivera
Jul 08, 2026 -

Ray Chevrolet responded

We’re thrilled our team could guide you with clarity and enthusiasm during your purchase. Thank you for choosing Chevrolet and congratulations on your new vehicle! Ray Scarpelli 3 ray3@rays-cars.com

July 06, 2026

Only place I go for service and buy new cars Kyle is the best. Thank you Kyle for always being there. More

by Cuddler6689
Recommend Dealer
Yes
Employees Worked With
Kyle
Jul 06, 2026 -

Ray Chevrolet responded

We’re honored to be your go-to spot for service and new car purchases. It’s rewarding to know our team consistently meets your expectations. Thank you for trusting us with your Chevrolet. Ray Scarpelli 3 ray3@rays-cars.com

July 06, 2026

Just terrible. Made appointment, car was not diagnosed first day. TJ did not communicate at all, including that he was off the following day. Could not get service More

by vincent.aquino21
Recommend Dealer
No
Employees Worked With
TJ was main, Nick supported towards the end
Jul 10, 2026 -

Ray Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please reach out to our General Manager, George.

July 06, 2026

Friendly and professional atmosphere. Service was professional and kept you up to date on your vehicle. More

by Vanhoorelbeke1
Recommend Dealer
Yes
Employees Worked With
Tom
Jul 06, 2026 -

Ray Chevrolet responded

Thank you for noting our friendly and professional atmosphere. We’re pleased our team kept you informed about your Chevrolet throughout the service. We appreciate your five-star review and look forward to serving you again. Ray Scarpelli 3 ray3@rays-cars.com

July 06, 2026

Great customer service. Kyle even changed the battery in my key remote. Wait time was on point. More

by amy.dispain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2026 -

Ray Chevrolet responded

We’re delighted Kyle replaced the battery in your key remote, and it’s great to know the wait time met your expectations. Thank you for trusting us to service your Chevrolet Equinox. Ray Scarpelli 3 ray3@rays-cars.com

July 06, 2026

Ray Chevrolet fixed my auto-stop issue on my GMC Canyon Denali when another dealer (Woody's GMC) said they could not find any problem. Kyle kept me updated on the progress and even found another cooling fa More

by lnalezny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2026 -

Ray Chevrolet responded

Thank you for sharing your experience. We’re glad Kyle kept you informed and that our team resolved the auto-stop issue on your GMC Canyon Denali while uncovering the cooling fan problem. We appreciate your trust and look forward to helping you again. Ray Scarpelli 3 ray3@rays-cars.com

July 06, 2026

I really appreciate Nick and the service that was provided while my vehicle was at Ray Chevrolet. More

by jeremiahhall2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Gigovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Borke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Frohling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Jul 06, 2026 -

Ray Chevrolet responded

We’re delighted our service team provided attentive support while your Chevrolet was in our care. Thank you for sharing your positive feedback. Ray Scarpelli 3 ray3@rays-cars.com

July 05, 2026

I went to Ray Chevrolet looking for a truck. We got help. They asked what we were looking for and found it instantly. More

by dshireman23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2026 -

Ray Chevrolet responded

We appreciate you taking the time to leave this review. We’re glad we could promptly locate the Chevrolet truck you were seeking. Luis Ray Scarpelli 3 ray3@rays-cars.com

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