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Ray Chevrolet - Service Center

Fox Lake, IL

4.6
1,093 Reviews
Call Service Center (847) 443-9770

1,093 Reviews of Ray Chevrolet - Service Center

Sort by
September 17, 2025

I always have wonderful service at Ray Chevy. They are always accommodating and helpful when things are found to explain and offer options if appropriate. More

by sunnyday45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2025 -

Ray Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

September 16, 2025

In and out service. Came in for a recall and overall inspection. Out in less than an hour. More

by rob_pluta88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2025 -

Ray Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ray Chevrolet. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

September 15, 2025

Very honest and up front with all the information. Answered all my concerns and questions to my satisfaction More

by STEVENLASS55
Recommend Dealer
Yes
Employees Worked With
Oliver Gigovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2025 -

Ray Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

September 15, 2025

It took 1 and 1/2 hours to change the oil and rotate tires! The Ray Chevrolet employee didn't touch my truck for a 1/2 hour why bother to get appointment? For 2:00 if their not going to start on it til More

by THOMASDREHOBL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sandfox
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Sep 16, 2025 -

Ray Chevrolet responded

Thomas, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Ray Scarpelli 3 ray3@rays-cars.com

September 14, 2025

Very cool and helpful, always nice service, attitude, respect , thanks Rupe and Hugo Ayala , thanks all team More

by joezatarain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruperto Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2025 -

Ray Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

September 11, 2025

Wanted to speak to Sevice Manager Liz to discuss my recent visit. Left 2 voicemails and 1 message with a peer. She still has not returned a call. More

by DMPULASKI13
Recommend Dealer
No
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Frohling
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2025 -

Ray Chevrolet responded

Thank you for this feedback. We're very sorry to see to hear about the lack of communication on our part. Would you mind reaching out to our General Manager so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please reach out to our General Manager, George.

September 06, 2025

Always a great experience at Ray! They are professional and curious at all times. Highly recommend Ray Chevrolet! More

by Mark Gomulka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Frohling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2025 -

Ray Chevrolet responded

Thanks for sharing about your experience with Ray Chevrolet. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

September 05, 2025

Excellent and timely service for my vehicles need of a new battery - thank you very much More

by AngelBaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2025 -

Ray Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ray Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

September 05, 2025

Very happy with the service I received from Ray Chevrolet in Fox Lake. I had an oil change and tire rotation done and they had me in and out of there in 30 mins! More

by ALDERSONL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2025 -

Ray Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

September 03, 2025

The friendly service even if my appointment was later in the day. They accommodated to me schedule. More

by gabe2899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2025 -

Ray Chevrolet responded

Thank you for choosing Ray Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

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