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Ray Chevrolet

Fox Lake, IL

4.6
5,102 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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39 U.S. 12

Fox Lake, IL

60020

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Showing 1,311 service reviews

October 07, 2026

I was not properly greeted as I stood at the counter until I initiated it. He was typing on the computer while I waited and did not let me know why I was standing there waiting for him for at least 5 mi More

by eternalking77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2026 -

Ray Chevrolet responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ray Chevrolet! Ray Scarpelli 3 ray3@rays-cars.com

October 02, 2026

Service was impeccable as always from the time I made the appointment until the time I got my keys back.EVERYBODY has cheerful,helpful and efficient. The shuttle drivers were outstanding. Great job everybo More

by Schluetertimothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Gigovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oliver Gigovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Farrar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Borke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Frohling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The shuttle drivers.
Oct 02, 2026 -

Ray Chevrolet responded

Knowing that every part of your service visit, from scheduling your appointment to returning your keys, felt cheerful and efficient is rewarding. Hearing that our shuttle drivers impressed you means a great deal to our service department. Thank you for choosing our dealership to care for your Chevrolet Silverado 1500. Ray Scarpelli 3 ray3@rays-cars.com

September 30, 2026

Purchased new Silverado at Ray Chevrolet. My salesman Cody was great and no pressure throughout my experience. More

by CROHW3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody
Sep 30, 2026 -

Ray Chevrolet responded

Knowing that your purchase of a new Silverado felt pressure-free and seamless means a lot to our team. Thank you for choosing our dealership, and we look forward to assisting you again. Ray Scarpelli 3 ray3@rays-cars.com

September 30, 2026

I like that Ray's has up front pricing and straight talk from there sales team and a very good service center More

by SHATLEYP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2026 -

Ray Chevrolet responded

Hearing that our upfront pricing and straightforward communication resonated with you means a lot to our team. We’re glad you found our service center for your Equinox to be excellent. Kyle and Tj appreciate your kind words. Ray Scarpelli 3 ray3@rays-cars.com

September 28, 2026

A couple of times I stood at the service desk waiting to be helped and was totally ignored for several minutes. More

by ANTHONYGAGLIANO5255
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager
Sep 28, 2026 -

Ray Chevrolet responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ray Chevrolet! Ray Scarpelli 3 ray3@rays-cars.com

September 27, 2026

Luis Rivera is an exceptional individual; he is highly trustworthy, knowledgeable in his field, and consistently provides exemplary customer service. More

by atobias79
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Rivera
Sep 27, 2026 -

atobias79 responded

Luis Rivera is the best

Oct 01, 2026 -

Ray Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ray Chevrolet. Ray Scarpelli 3 ray3@rays-cars.com

September 20, 2026

I'm always satisfied with my service I receive at Ray Chevy in Fox Lake. More

by kgodwin130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2026 -

Ray Chevrolet responded

Thank you for the five-star rating and for always trusting our service department with your GMC Terrain. Ray Scarpelli 3 ray3@rays-cars.com

September 19, 2026

These guys go above and beyond in helping you find a great car at a great price! Exceptional service! More

by howardweiss0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Borke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Day
Sep 19, 2026 -

Ray Chevrolet responded

Our service team enjoyed going the extra mile on your Equinox service. Your praise and five-star rating mean a great deal to us. Ray Scarpelli 3 ray3@rays-cars.com

September 19, 2026

Ray Chevrolet has always been personable and professional, sales or service, you can always trust Ray Chevrolet. More

by JOHNBART1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruperto Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2026 -

Ray Chevrolet responded

Your mention of our team’s personable and professional approach across sales and service means a lot to us. We’re glad you can always trust our service team with your Buick Encore GX. Thank you for the five-star review. Ray Scarpelli 3 ray3@rays-cars.com

September 18, 2026

Every time I bring my car in for service everyone has always been very courteous and enjoyable to deal with. See you again. More

by hborre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2026 -

Ray Chevrolet responded

Hearing that each visit feels welcoming and courteous means a lot to our service team. We look forward to taking care of your Chevrolet Silverado 1500 again. Ray Scarpelli 3 ray3@rays-cars.com

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