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Ray Chevrolet - Service Center

Fox Lake, IL

4.6
1,015 Reviews

1,015 Reviews of Ray Chevrolet - Service Center

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May 01, 2018

the best My town and country failed the emission test last month and was told I told I had go get the catalytic converter replaced. I called a couple of shops More

by izzyp3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2018 -

Ray Chevrolet responded

It's so great to hear that Luis was able to help you out with your services issues after you had so many negative experiences! We will always be available and ready to help all of our guests to the best of our abilities! We look forward to seeing you again next time.

May 01, 2018

Great experience with Ray and from Kyle Miller! I have gone to Ray a number of times for my oil change and vehicle inspection and everytime has be an amazing experience. They take care of you really More

by Reedman456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2018 -

Ray Chevrolet responded

Thanks so much for taking the time to share your feedback with us! We are so delighted to know that Kyle and Ray Chevrolet are consistently able to offer you quick and hassle-free service! We hope that you will continue to have confidence in our dealership so that we may continue to provide you with the same quality service in the future!

April 26, 2018

Kyle is the best Kyle is the type of person to always go above and beyond! Having worked with him when I first started at dealerships and now taking my car to be servi More

by Jackiet92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2018 -

Ray Chevrolet responded

Thanks for the great feedback, Jackiet92! We're happy to hear that Kyle has been so helpful and accommodating, and continues to make you feel confident with the work that is done on your vehicle. We appreciate your recommendation and look forward to working with you again in the future.

April 25, 2018

Quick and Easy Kyle Miller was exceptional on 4/24/2018. I desperately needed an oil change, I had 5% oil life left. I could not find somewhere to get me in at a tim More

by Tinkers12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2018 -

Ray Chevrolet responded

We're so glad that Kyle was able to take you in so quickly to make sure your issue was solved as soon as possible! Kyle will be so pleased to know of your appreciation. Thanks for taking the time to leave him this review. We look forward to seeing you again soon.

April 18, 2018

Super nice experience! My vehicle was fixed and no extra unexpected costs were added. Great communication. Very honest. Kept me in the loop with the work they were doing More

by JudyNewcomb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick from the Service Department
Apr 20, 2018 -

Ray Chevrolet responded

Hi Judy, We're so pleased to hear that Nick and the rest of the service department kept you well informed throughout your visit. We aim to be as open as possible with our guests to assure that we provide them with the best and longest-lasting results. We hope that you would join us again the next time your vehicle is in need of automotive assistance.

April 18, 2018

Amazing Kyle goes the extra mile to make things easier!!! Will be going back when I need service work done on all my vehicles!!! I have recommended friends to More

by Christopher Zenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2018 -

Ray Chevrolet responded

Thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your experiences at Ray Chevrolet. That is our #1 goal! Please feel free to contact us for any of your vehicle service needs. We would be happy to help!

April 17, 2018

service department Our service guy Luis Rivera is the best by far! Great at scheduling, knowledgeable, he knows are time is valuable nd treats us with the up most respec More

by Charjess14
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2018 -

Ray Chevrolet responded

Thanks for taking the time to share your feedback, Charjess. We're so glad that Luis was able to make your service experiences so pleasant, and that he makes you feel confident in the work done on your vehicle. We appreciate your business and look forward to working with you again in the future.

March 26, 2018

Chris is the best! I had my Camaro in for service the other day, and I have to say Chris was an amazing service advisor. He kept me posted throughout my repair and did a More

by Austin P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2018 -

Ray Chevrolet responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. Sincerely, Ray Chevrolet

March 23, 2018

Warranty Service Repairs I made an appointment to have our Tahoe looked at for a very minor problem. We dropped off our Tahoe because the heater knobs were binding when you wo More

by Monica and Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2018 -

Ray Chevrolet responded

Thank you for spreading the word about the great service you received. Luis is a great asset to our team and will be happy to hear about your positive experience. Sincerely, Ray Chevrolet

March 21, 2018

CHRIS IN SERVICE IS THE BEST THIS WAS THE BEST SERVICE EXPERIENCE I EVER HAD AT A DEALERSHIP. CHRIS IS VERY KNOWLEDGEABLE AND RECOMMENDED ALL THE PROPER SERVICES AT A GREAT PRICE More

by MYLESLONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2018 -

Ray Chevrolet responded

Thank you for kind review. We are delighted to hear that the best service you have experienced has been by us! Please let us know when it is time for your next vehicle service. We would be happy to help! Regards, Ray Chevrolet

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