Ray Chrysler Dodge Jeep Ram

I appreciate all the help with getting my 2012 Ram truck repaired for a right rear axle and bearing, lucky I purchased the Life Time Max policy when I purchased my truck. Dave Etemadi was the best, kept me repaired for a right rear axle and bearing, lucky I purchased the Life Time Max policy when I purchased my truck. Dave Etemadi was the best, kept me informed through the service process. More

Out standing. They listened, reviewed the issues, confirmed and repaired. On time and washed. Great staff start to finish. They listened, reviewed the issues, confirmed and repaired. On time and washed. Great staff start to finish. More

My service writer Anna was absolutely fabulous she's the kind of girl you can't get mad at her for anything she's very nice personable she explains everything she goes above and beyond for sure!!! I liked t kind of girl you can't get mad at her for anything she's very nice personable she explains everything she goes above and beyond for sure!!! I liked the atmosphere in there everyone seemed to be happy and they were all very nice to me the people that I had met that work there that day. All in all before I go anywhere else I would go back to the dealer for my work. More

Matt was great from the moment he shook our hands. Once we told him what vehicle we were there for he got it out and we took it for the test drive ( he wouldn’t let me test drive it to Nashville thoug Once we told him what vehicle we were there for he got it out and we took it for the test drive ( he wouldn’t let me test drive it to Nashville though lol) but he was straight forward about what he knew about the 2016 jeep wrangler and what he didn’t know he found out for us. He never tried to push us to a different vehicle or try to up sell us on anything. After having a horrible experience with kunes Matt was a great pleasure to buy a car from and would recommend Ray Chevy and Matt ever time. More

The radio went out on my 2018 Jeep Grand Cherokee and had to be ordered. Although it took 3 weeks to get the part in, my service advisor Patrick Leahey kept me informed the whole time on the status of the pa to be ordered. Although it took 3 weeks to get the part in, my service advisor Patrick Leahey kept me informed the whole time on the status of the part order. Patrick was great to work, friendly and even offered to help me with the set up on the new radio. Great customer service! More

I appreciated how they had everything ready for me and how quick the paperwork experience was. Great job all thank you for making it easy! how quick the paperwork experience was. Great job all thank you for making it easy! More

The whole experience was not handled well as a first time customer. The car rental experience was a joke and took way more time then expected, no problem was found in my car but I was still charged even tho customer. The car rental experience was a joke and took way more time then expected, no problem was found in my car but I was still charged even tho I have 2 warranties, and my car smelled so bad when I got it returned after 2 full days at Rays. Overall the refunded me to I could take my van to get detailed to get the smell out. More

Had a great experience at the dealership. They took care of me and provided a courtesy ride home and back to get my car fixed that day. They took care of me and provided a courtesy ride home and back to get my car fixed that day. More

Great service! ! They take my concerns seriously and also don’t take unnecessary measures to fix or maintain my truck. Excellent waiting area, too. ! They take my concerns seriously and also don’t take unnecessary measures to fix or maintain my truck. Excellent waiting area, too. More

I brought my Jeep Wrangler to Ray Chrysler Dodge Jeep Ram on a Saturday for service. They diagnosed and replaced a faulty fuel injector. When I picked up the vehicle, the entire cabin reeked of gasoline, esp on a Saturday for service. They diagnosed and replaced a faulty fuel injector. When I picked up the vehicle, the entire cabin reeked of gasoline, especially when running the heat. The service department assured me the injector wasn't leaking. They explained that the technician had spilled fuel on the engine compartment and it would simply "burn off" as I drove. I could only tolerate driving with all windows down. On Monday morning, I had no choice but to return. On the way to the dealership, the check engine light came on again, along with a blinking red warning light I had never seen before. When I arrived, we discovered the vehicle was actively leaking fuel, creating a large puddle of gasoline in their service bay. They repaired the leaking injector, but the cabin continued to be flooded with gasoline fumes. Two and a half weeks later, the smell is finally bearable, though it still lingers. To add insult to injury, they didn't even offer to reimburse me for the third of a tank of gas I lost as a result of their mistake. This experience was both dangerous and unacceptable. It's a shame because everyone I dealt with was very pleasant, but I will never bring my vehicle back to Ray Chrysler Dodge Jeep Ram for service. More