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Ray Chrysler Dodge Jeep Ram
Fox Lake, IL
627 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL.
If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 627 reviews
April 07, 2023
Didn't fix the problem. Stated an issue that was a problem years ago and told me nothing was wrong , now claiming it's the issue . So frustrating bc there was another prob Stated an issue that was a problem years ago and told me nothing was wrong , now claiming it's the issue . So frustrating bc there was another problem that they found and I had also brought that to their attention years ago and they claimed nothing was wrong. More
by cdubb7976
Verified CustomerEmployees Worked With
Service
April 07, 2023
Worst service shop I've been to. Don't recommend... They break things as they are "repairing" and then charge you significantly extra to fix what they broke. Save yourself Time an Don't recommend... They break things as they are "repairing" and then charge you significantly extra to fix what they broke. Save yourself Time and Money and use a different shop! More
by A
Employees Worked With
Service Department
April 04, 2023
Found my Durango there. Everything I wanted. Anthony was great to deal with. Would buy from again, Everything I wanted. Anthony was great to deal with. Would buy from again, More
by skramer7
April 01, 2023
Terrible service and disgusting customer service. Tech let garbage get sucked Into my air system while working on it and then charged me for what they allowed in system. Disappointing and such unpr Tech let garbage get sucked Into my air system while working on it and then charged me for what they allowed in system. Disappointing and such unprofessional behavior. More
by benfish1976
Employees Worked With
Mike and Kevin in service
March 31, 2023
Asked for a repair of a valve cover AND warranty work on hood hinges AND a complete inspection before a long trip. Inspection was never performed, images of hood hinges weren't taken in the three days they hood hinges AND a complete inspection before a long trip. Inspection was never performed, images of hood hinges weren't taken in the three days they had the truck and I now have an anti-freeze leak. Also, if you replace a valve cover please clean the mess caused by the defective part. 2020 Jeep Gladiator More
by dmalecki1
Employees Worked With
Service is not listed
March 30, 2023
I’m very satisfy , I’m feel very comfortable good deal good price and competitive. I recommande every body to go get one and you will be happy for the rest of your life good price and competitive. I recommande every body to go get one and you will be happy for the rest of your life More
by philippe Colagene
Employees Worked With
March 29, 2023
Simple oil and tire rotation. Had some other items to take care of from inspection but quote was not clear from what was sent. Had to go in and have it explained guess I’m no the Had some other items to take care of from inspection but quote was not clear from what was sent. Had to go in and have it explained guess I’m no the only one and they are getting a “new computer system”. Also scheduled warranty work but couldn’t verify if I would be getting the same size loaner vehicle(needed) as requested for a 3 week job. More
by johnbryowsky
Employees Worked With
Other Employees :
Justin Sasman, Chris Acker, Josh Kiscellus
