Ray Chrysler Dodge Jeep Ram

Service was very good initially. Here’s where it declined. I had my own financing. I was enroute to literally pick up the check for the purchase. Apparently the manager was pressi Here’s where it declined. I had my own financing. I was enroute to literally pick up the check for the purchase. Apparently the manager was pressing for a deposit citing something to the effect of not denying a customer the opportunity to buy or something. I had a signed BOS. None of this was brought up during the test drive and interaction with the sales rep. Eventually, I got to the point of saying, if you don’t want to sell the vehicle to me, you can explain that to Mr. Ray. This pressing to get something out of me, a deposit, really upset me. At this point, the check was in my hand and surely would have taking my business elsewhere. Lastly, a message was sent saying the dealership will make an exception for me and consider the vehicle sold. I cannot begin to tell you how condescending that came off to me. I have the check in my hand and the dealer is given me and exception to spend my own money on a car from them? I was being sold something by sales people not by people putting customers first by not acting like a bunch of cars salesmen looking for the best commission. All this was after most of the sale was made. It was a good vehicle and we liked it and it was a good price. Initial service was great. Trade in offer was terrible but that is the nature of the business based on my research, so didn’t trade in anything. But, this deal was very close to being lost. I would have found another vehicle at any of the many dealerships in our area. Other issue I had was why was a credit application to ally “required” when I had the fund in hand? I would like an answer on that. More

Took very good care of me, fast and easy. No Hassel. Service was excellent, good job. No Hassel. Service was excellent, good job. More

Said everything was covered under warranty then called and said parts are in would be ready on Wednesday then called 8 days later and said it la not covered had it fo4 weeks. and said parts are in would be ready on Wednesday then called 8 days later and said it la not covered had it fo4 weeks. More

Ashley was great to work with. I appreciate her thoroughness, responsiveness, promptness, follow up and knowledge. I appreciate her thoroughness, responsiveness, promptness, follow up and knowledge. More

Enjoy and staff. Can take of my vehicle that I need. The service are wonderful. Can take of my vehicle that I need. The service are wonderful. More

Work was done professionally and quickly. Explanation of work to be done was accurate and completed as described. Explanation of work to be done was accurate and completed as described. More

Patrick and Richard in service are extremely kind & helpful! Outstanding service, will definitely be back! helpful! Outstanding service, will definitely be back! More

I finally got the recall work done on my Dodge Journey. I set an appointment and arrived on time, the staff did the check in and told me when to come back to pickup my car. I went to lunch nearby and after I set an appointment and arrived on time, the staff did the check in and told me when to come back to pickup my car. I went to lunch nearby and afterwards picked up my car. The staff explained what work was done and the parts that were replaced. Everyone I spoke to was friendly and professional. I would definitely do business with them in the future. More

They try hard to make it right and if they have a curtisce car available they let you drive away with it during service work on your vehicle. Who does that? I have always had this dealership work o curtisce car available they let you drive away with it during service work on your vehicle. Who does that? I have always had this dealership work on my truck when needed More

The sales guy explained me all features in my jeep Wrangler. He doesn't seem to be pushy to sell a car Wrangler. He doesn't seem to be pushy to sell a car More