
Ray Chrysler Dodge Jeep Ram
Fox Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 620 reviews
Best car buying experience I had awesome car buying experience at Ray's. Extremely helpful and knowledgeable staff with a no pressure atmosphere. Especially with Gerardo and Dan I had awesome car buying experience at Ray's. Extremely helpful and knowledgeable staff with a no pressure atmosphere. Especially with Gerardo and Dan. I was in and out, a very happy satisfied customer, now part of the Ray family More
Great Dealership, I would recommend it to anyone They have great service and work things out with you so you can take home the car you are looking to buy. The salesman who helped me was Gerardo he di They have great service and work things out with you so you can take home the car you are looking to buy. The salesman who helped me was Gerardo he did a great job i defenetly recommend this dealership to anyone whos looking for new or pre owned vehicles. More
Tim Enzenbacher Tim was great. Very patient and polite. I would definitely buy from him again .Thank you for helping me find the car of my wants and needs. Tim was great. Very patient and polite. I would definitely buy from him again .Thank you for helping me find the car of my wants and needs. More
Very impressed with the service i received here. Thank you to Gerardo Herrera for his patience and for his great customer service skills, i am very pleased with the with the service i received here. Thank you to Gerardo Herrera for his patience and for his great customer service skills, i am very pleased with the treatment i received while getting my new car! More
What a pleasure. Been a few weeks now and I AM THINKING I COULD NOT HAVE BEEN TREATED BETTER AT Ray. Tim was so nice and pleasant and went the extra mile to make my bu Been a few weeks now and I AM THINKING I COULD NOT HAVE BEEN TREATED BETTER AT Ray. Tim was so nice and pleasant and went the extra mile to make my buying a new car the best it could be. Top notch and kudos to Tim. More
Great Service Gerardo was awesome! Honestly was not planning on buying anything that day but the price was right on the car I wanted! Everyone was friendly and acco Gerardo was awesome! Honestly was not planning on buying anything that day but the price was right on the car I wanted! Everyone was friendly and accommodating. The overall experience was better than any other place I had been. More
Overall good experience The overall experience was great, location was great, my salesperson was excellent and very knowledgable. His at latitude and demeanor was very pleasa The overall experience was great, location was great, my salesperson was excellent and very knowledgable. His at latitude and demeanor was very pleasant and he was very patient. No water or coffee was offered and that's all that was missing. More
Great experience! We had a great visit at Ray. Our salesperson Andrew was extremely personable and great to work with. He took my budget and needs into consideration an We had a great visit at Ray. Our salesperson Andrew was extremely personable and great to work with. He took my budget and needs into consideration and worked hard to make a deal I was comfortable with and no high pressure sales tactics. The sales manager Dan was great also. Very pleasant experience and I love the new car! More
False Advertising! I drove an hour and a half to buy the exact '17 Challenger Hellcat that I had been looking for. I was given a quote by Gerardo of $73k-ish. I told him I drove an hour and a half to buy the exact '17 Challenger Hellcat that I had been looking for. I was given a quote by Gerardo of $73k-ish. I told him the advertised price online was $66k. He went and discussed this with his manager. After awhile Ray III, an owner of the dealership came over and sat down with us. Ray III began rambling about how the online price was a mistake. He stated that the website only showed the sales price, leaving out the MSRP and the price difference. While all the other vehicles showed the MSRP, the price difference, and then the price that Ray's would sell the car for. I believe this was manipulated while I was waiting. The original ad for the car stated the MSRP at $73,255, the Price Difference at -$6,354, and an advertised "Price" of $66,901. I ended up buying the car for $71,000!!! I love the car, but despise this dealership! I would've walked from the deal if another dealer had the exact car within reasonable range. I feel I was taken advantage of. They knew I wanted the car, they knew I drove a long distance to buy it (1.5 hours each way), and they refused to honor their advertised price. Even if it were an honest data entry mistake on their website, they lied about it and manipulated the website prior to coming back to me. They used their online website manipulation against me! I have evidence of this and intend on looking into further options to pursue reimbursement of the advertised difference. More
Wonderful experience Gerardo was very patient, helpful and knowledgeable. We enjoyed working with him and had a wonderful experience! So happy that we chose to purchase fr Gerardo was very patient, helpful and knowledgeable. We enjoyed working with him and had a wonderful experience! So happy that we chose to purchase from Ray. And so happy that we were lucky enough to have Gerardoto help us! Barbara and George More