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Ray Chrysler Dodge Jeep Ram
Fox Lake, IL
729 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL.
If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 454 service reviews
March 19, 2026
Customer service at this dealer has been a pleasant surprise and by far the friendliest of all the dealerships I’ve been to and there are many. Quick response time, friendly staff and great service. surprise and by far the friendliest of all the dealerships I’ve been to and there are many. Quick response time, friendly staff and great service. More
by dumo2005
Verified CustomerEmployees Worked With
Anna Leptich
March 17, 2026
I bought my Jeep Grand Cherokee at Ray CDJR in 2019 and have only had it serviced there ever since. Call out to my service advisor Steve on my last visit for his helpful tips and keeping me informed every have only had it serviced there ever since. Call out to my service advisor Steve on my last visit for his helpful tips and keeping me informed every step of the way with the repairs. More
by Yvonne
Employees Worked With
service advisor Steve
March 15, 2026
Vehicle was in the service bay for 5 days, while the service work only needed one day of work. Since vehicle was drivable, it would have been better to allow me to keep the vehicle until all parts were service work only needed one day of work. Since vehicle was drivable, it would have been better to allow me to keep the vehicle until all parts were received and vehicle was ready for service. Was only offered a loaner on the last day that the vehicle was at dealership. More
by wheels847
Employees Worked With
Michael in Service
March 13, 2026
The service crew is always ready to answer any questions you may have. They acknowledge your concerns and work with you to get all the answers. you may have. They acknowledge your concerns and work with you to get all the answers. More
by buc_13
Employees Worked With
March 11, 2026
Details matter & the Service Team at Ray Jeep in Fox Lake know them inside & out. It's why we drive out of our way to have our beloved Jeep serviced properly & with 5 Star Customer Service Communication skil know them inside & out. It's why we drive out of our way to have our beloved Jeep serviced properly & with 5 Star Customer Service Communication skills. Honestly thank you to the entire professional Ray Jeep Team in Fox Lake for assisting us day in & day out. More
by Valerie EM
Employees Worked With
Patrick & Anna
March 09, 2026
Anna took care of everything on the Grand Wagoneer for this service request. They updated the program information and cleared the oil low code. this service request. They updated the program information and cleared the oil low code. More
by Tenorio
February 25, 2026
I drive about an hour to come here for a reason. Able to set an appointment for maintenance service. Waiting area w/window viewing to service area. Able to set an appointment for maintenance service. Waiting area w/window viewing to service area. More
by KELLYANNIL
Employees Worked With
Dave Etemadi
February 21, 2026
It was a very good experience. Everyone was so helpful, I had a couple of questions on the new truck I purchased two days later and sent them a texted message and had a response i Everyone was so helpful, I had a couple of questions on the new truck I purchased two days later and sent them a texted message and had a response in 20 minutes. This is my third vehicle I purchased from them. This is a very good dealer. More
by richmathe
February 15, 2026
Had a great experience with Ray Chrysler Dodge sales and service! George, the general manager was absolutely amazing in helping me and making sure that my vehicle was running smoothly and that I felt safe d service! George, the general manager was absolutely amazing in helping me and making sure that my vehicle was running smoothly and that I felt safe driving the vehicle. Gave me a reasonable trade in value for my old car! Highly recommended! More
by JJAEGER813
