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Ray Chrysler Dodge Jeep Ram

Fox Lake, IL

4.6
712 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL. If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
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23 N Route 12

Fox Lake, IL

60020

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Showing 439 service reviews

January 10, 2026

No issues. Always a pleasant experience when I go there, with no overly hard selling for additional products I may or may not need. More

by LEDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2026 -

Ray Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Ray Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 ray3@rays-cars.com

January 04, 2026

Took care of my issue with my vehicle promptly and professionally. Mike in service did a great job handling my truck. More

by C_OTERO15
Recommend Dealer
Yes
Employees Worked With
Mike Olsen
Jan 04, 2026 -

Ray Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ray Scarpelli 3 ray3@rays-cars.com

January 02, 2026

Very fast and very good. Workers were excellent and service was good. Car in great shape More

by mike.licciardello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2026 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Scarpelli 3 ray3@rays-cars.com

December 30, 2025

Facilities are clean and updated in the service area and showroom. The staff is very professional and communicative on my visit for service. More

by TJ CUZMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Ace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna in service area
Dec 30, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ray Chrysler Dodge Jeep Ram. Ray Scarpelli 3 ray3@rays-cars.com

December 28, 2025

I strongly believe they didn’t do the recall 68c correctly because jeep came back with no charge even though I asked them to charge it. More

by George
Workmanship
Recommend Dealer
No
Employees Worked With
Ann
Jan 07, 2026 -

Ray Chrysler Dodge Jeep Ram responded

Thank you, George, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. We apologize for your negative experience. Please reach out to our General Manager, George.

December 26, 2025

Great service, was in and out within 1 hour. The customer service person was very helpful and the experience was very good. More

by mike.zvaig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ogunnubi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ray Chrysler Dodge Jeep Ram. Ray Scarpelli 3 ray3@rays-cars.com

December 24, 2025

Customer Service: Polite / responsive. Service Advisor: Excellent Communication. Service I can trust. Recommended by many. More

by OLSENFAMILY04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Olson
Dec 24, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for choosing Ray Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ray Scarpelli 3 ray3@rays-cars.com

December 14, 2025

Every aspect of the purchase, finance, service, and parts that I have delt with at Ray on both trucks I have purchased in the past 2 years has been terrific. More

by BRIANG8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Ray Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 ray3@rays-cars.com

December 13, 2025

the entire staff was fast and friendly. Service was accurate and professional. I felt welcome with out pressure at their service center. More

by jeff@interiorsgroup.org
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna in service
Dec 14, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for choosing Ray Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ray Scarpelli 3 ray3@rays-cars.com

December 12, 2025

I appreciate all the help with getting my 2012 Ram truck repaired for a right rear axle and bearing, lucky I purchased the Life Time Max policy when I purchased my truck. Dave Etemadi was the best, kept me More

by JohnS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Etemadi
Dec 12, 2025 -

Ray Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ray Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come! Ray Scarpelli 3 ray3@rays-cars.com

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