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Ray Chrysler Dodge Jeep Ram

Fox Lake, IL

4.5
695 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL. If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
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23 N Route 12

Fox Lake, IL

60020

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Showing 426 service reviews

November 19, 2025

The whole experience was not handled well as a first time customer. The car rental experience was a joke and took way more time then expected, no problem was found in my car but I was still charged even tho More

by janeldaczewitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I worked with people in the service
November 17, 2025

Had a great experience at the dealership. They took care of me and provided a courtesy ride home and back to get my car fixed that day. More

by bjfrantz
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 17, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Ray Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 ray3@rays-cars.com

November 17, 2025

Great service! ! They take my concerns seriously and also don’t take unnecessary measures to fix or maintain my truck. Excellent waiting area, too. More

by Vmkequine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave in Service
Nov 17, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ray Chrysler Dodge Jeep Ram. Ray Scarpelli 3 ray3@rays-cars.com

November 13, 2025

I brought my Jeep Wrangler to Ray Chrysler Dodge Jeep Ram on a Saturday for service. They diagnosed and replaced a faulty fuel injector. When I picked up the vehicle, the entire cabin reeked of gasoline, esp More

by BW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael, Anna
Nov 16, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. We apologize for your negative experience. Please reach out to our General Manager, George.

November 12, 2025

Robert Ace and his staff were absolutely amazing! He assisted me in every aspect of the process from the purchase to setting up a service request. I traveled across country from Las Vegas, Nevada to More

by KEN@LVSYNERGY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Ace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Caccamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ray Scarpelli 3 ray3@rays-cars.com

November 02, 2025

Always very friendly and knowledge able. Explain all the repairs or services that I may need More

by KIRKLIN100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Ray Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 ray3@rays-cars.com

October 26, 2025

Had a great experience with Patrick in the service department, keeping me informed on what exactly needed to be addressed and how much it would cost along the way. More

by cashmoresproduce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave and patrick
Oct 26, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ray Chrysler Dodge Jeep Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Ray Scarpelli 3 ray3@rays-cars.com

October 22, 2025

The service was good, but I know they are supposed to vacuum it out. But when I got it back , that was never done. I brought 2 cars there for service that day and either one was not vacuumed out like the More

by DOUBLETRUBLE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Arron
Oct 23, 2025 -

Ray Chrysler Dodge Jeep Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Ray Scarpelli 3 ray3@rays-cars.com

October 20, 2025

Normally I would NEVER take my truck to the dealership to get work done. I am happy that I did. they found things wrong with my truck and fixed them or advised me to what was wrong without me asking or any s More

by rriley5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Oct 20, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ray Scarpelli 3 ray3@rays-cars.com

October 20, 2025

Ana in service is awesome to work with, the service team gets my car fixed right the first time! Been here for years highly recommend their service... More

by ANDREW_MARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Scarpelli 3 ray3@rays-cars.com

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