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Ray Chrysler Dodge Jeep Ram - Service Center

Fox Lake, IL

4.5
371 Reviews

371 Reviews of Ray Chrysler Dodge Jeep Ram - Service Center

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June 06, 2025

Brought my new 2025 Ram 1500 in for exhaust smell in the cab of the truck and parking sensors not not functioning. They say it needed new sensors which they would order .That was 3 months ago still haven't More

by mjahnke133
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Jun 09, 2025 -

Ray Chrysler Dodge Jeep Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. We apologize for your negative experience. Please reach out to our General Manager, George.

June 02, 2025

It was quick and very very very very very very very very very very good More

by loboled315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Scarpelli III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Ray Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ray Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

May 27, 2025

Good service, good people. Car brought in and finished next day. Promptly washed when asked to. Rides well!! More

by pforth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in Service
May 27, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

May 19, 2025

Thanks for the quick and friendly assistance. The work was completed early which was helpful. They also arranged for a complimentary loaner vehicle which was really helpful and kind! More

by tgere79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service
May 19, 2025 -

Ray Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ray Chrysler Dodge Jeep Ram! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

May 05, 2025

Quick courteous, kept me updated on all issues. Always fixed the first time. Car wash is complementary More

by loboled315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
May 05, 2025 -

Ray Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

April 27, 2025

First rate service, friendly staff. Checking in quickly, cleaned inside Of the vehicle. Clean waiting room,coffee, water,snacks. Very nice More

by jbfirebug79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Cook
Apr 27, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for choosing Ray Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

April 24, 2025

My Jeep was taken in and written up quickly. I was hoping to wait but my service advisor Dave told me it might be a long wait so he made arrangements for me to be taken home. I received a stat More

by DLQUACKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave in service
Apr 24, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Ray Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

April 13, 2025

Once again Ray Chrysler Dodge Jeep Ram did their best to get us intro ride at price we could afford More

by FVBS2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Scarpelli III
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gage Kemppi
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

I was having issues with my car and decided to take it too Rays. The people there were very friendly and helpful. The service department was great. Dave that works in service was on top of things and was More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Etemadi
April 09, 2025

Ray CDJR is simply the BEST! I will continue to get all my services done here. More

by brian.ambrogio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Cook, Dave Etemadi
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