Ray Chrysler Dodge Jeep Ram - Service Center
Fox Lake, IL
375 Reviews of Ray Chrysler Dodge Jeep Ram - Service Center
My appointment was at 8:30 and they took my car out for a test drive and found no issue. However did have them do a diagnostic test and they found no issue which was a relief to me. To my surprise there wa test drive and found no issue. However did have them do a diagnostic test and they found no issue which was a relief to me. To my surprise there was no charge and I was done within two hours and was very happy! More
They fixed the dashboard screen but don't know exactly what happened. I was instructed not to touch any of the lighting adjustment dials. I was to get a call the following day regarding an update of the what happened. I was instructed not to touch any of the lighting adjustment dials. I was to get a call the following day regarding an update of the repair. Never received that call two days and still waiting. More
They fixed the dashboard screen but don't know exactly what happened. I was instructed not to touch any of the lighting adjustment dials. I was to get a call the following day regarding an update of the what happened. I was instructed not to touch any of the lighting adjustment dials. I was to get a call the following day regarding an update of the repair. Never received that call two days and still waiting. More
I don’t like that in order to diagnose issues with a car there is a charge, especially when you are a repeat customer and have followed recommendations. Plus the repairs are overpriced and there is very li there is a charge, especially when you are a repeat customer and have followed recommendations. Plus the repairs are overpriced and there is very little done to mitigate the cost for repeat customers More
I brought my van in for air conditioner work only and was told so much more was wrong with my vehicle. Not sure of the motive. It seems they were contemplating a buy back. I never asked for that. I took the told so much more was wrong with my vehicle. Not sure of the motive. It seems they were contemplating a buy back. I never asked for that. I took the van to my mechanic who only charged me $400 versus the $5000 the dealership was proposing! More
Always good and accommodating people over at Ray. Knowing how particular I am about my car, they kept me updated the entire time and went above and beyond. I couldn’t be happier with the results. Knowing how particular I am about my car, they kept me updated the entire time and went above and beyond. I couldn’t be happier with the results. More
Very pleased with the service department. The service desk was professional and courteous. The service was performed in a timely manner and the cost was reasonable. Will be a repeat custom The service desk was professional and courteous. The service was performed in a timely manner and the cost was reasonable. Will be a repeat customer. More
Good people to talk with what's wrong about your vehicle, One guy I knew at service Department Steve moved, so another guy mike stepped up to the plate and I told him what was wrong . Well I guess that he di One guy I knew at service Department Steve moved, so another guy mike stepped up to the plate and I told him what was wrong . Well I guess that he discussed it with the mechanic so he took it for a ride and then came back to me to tell me are you experiencing certain sounds and vibes with this and that . Shocked ! Absolutely I knew what he was explaining to me about my truck . Plus had a loaner ready, Got my truck back,' everything fixed , Cleaned inside and out ! Great Job !! More