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Ray Seraphin Ford

Rockville, CT

Overview
Employees
Reviews
Vehicles
4.4
138 Reviews
From our fierce commitment to providing excellent customer service to our commitment to helping drivers get behind the wheel of a new vehicle, drivers can look to the Ray Seraphin Ford Inc team with confidence. With so many dealerships to choose from, we understand that the options might be a bit overwhelming. Fear not, Ray Seraphin Ford Inc goes above and beyond the average dealership to provide Connecticut drivers with a modernly efficient, classically enjoyable experience. Whether you're from Vernon Rockville looking to find a new Ford model, or you're looking to get your vehicle serviced, the Ray Seraphin Ford Inc team can help!
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100 Windsor Ave

Rockville, CT

06066

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Showing 138 reviews

August 04, 2026

Craig and Jason were very helpful with me finding my Ford Ranger. Very professional. Definitely go to Searaphin Ford if you want quality help. More

by JOSHLAFRANCE91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Bertrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Maselek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2026 -

Ray Seraphin Ford responded

Your recognition of Craig and Jason’s expert guidance means a lot to our team. We’re glad we could help you with your purchase of the used Ford Ranger and that the process felt professional from start to finish. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

August 03, 2026

They charged me $217. 00 and said they couldn't find anything wrong. Got it home and my shop found 2400.00 damage and they didn't offer to give me any money back. More

by Cfennelly2
Recommend Dealer
No
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Aug 06, 2026 -

Ray Seraphin Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

Aug 06, 2026 -

Cfennelly2 responded

Nothing else to say i allready spent $2700 to fix things that we told you were wrong and nobody listened to us so enjoy the $217.00 and you can be done with me.thanks for nothing

August 03, 2026

I didn't wait long and they did a great job on my oil change. More

by sherri_lamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Ensign Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celina Brijmonah
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2026 -

Ray Seraphin Ford responded

It’s great to hear Bruce and our team got your Ford Bronco Sport back on the road quickly with a quality oil change. Thanks for the 5-star rating! Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

July 29, 2026

It didn't take long to get an appointment which I appreciated. I will be back again for my next service. More

by cmpierog
Recommend Dealer
Yes
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Jul 29, 2026 -

Ray Seraphin Ford responded

We appreciate you noting how quickly we scheduled your appointment. It’s great to know the convenience met your expectations, and we look forward to servicing your Ford Explorer again. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

July 29, 2026

Easy and friendly Worked with me making sure my warranty covered broken parts. Easy to schedule More

by julielang1073
Recommend Dealer
Yes
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Jul 29, 2026 -

Ray Seraphin Ford responded

We’re pleased to hear our team made warranty coverage straightforward and scheduling your Ford Escape Hybrid service simple. It’s important to us to keep things easy and friendly. Let us know whenever we can assist you again. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

July 29, 2026

Crew is absolutely great. No complaints on my end. Made my decision very very easy More

by JOSHLAFRANCE91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Bertrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Cerins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Ensign Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Harney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheryl Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Lavoie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celina Brijmonah
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2026 -

Ray Seraphin Ford responded

We’re thrilled our crew could make the service process so straightforward. Thank you for trusting us with your Ford EcoSport. We look forward to assisting you again. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

July 27, 2026

The staff is very knowledgeable they are able to get my car back same day. They have serviced my vehicles for 20 + years More

by lopesjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Ensign Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celina Brijmonah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2026 -

Ray Seraphin Ford responded

Thank you for trusting us with your Ford Fusion for over 20 years. We’re glad our team’s expertise and same-day turnaround continue to serve you well. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

July 27, 2026

I appreciate the quick turn around times at the dealership as they were able to get my vehicle back same day. More

by MBEAN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celina Brijmonah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2026 -

Ray Seraphin Ford responded

Celina and our service staff are glad your Ford Maverick was back on the road the same day. We appreciate you recognizing our quick turnaround. Thank you for the five-star review. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

July 20, 2026

Friendly, knowledgeable, and fast! My car was returned clean , no geese or anything left on the car or steering wheel. Very happy with the service and will go back More

by jpbelles
Recommend Dealer
Yes
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Jul 20, 2026 -

Ray Seraphin Ford responded

It’s great to hear our team was friendly, knowledgeable, and quick. We’re glad your Ford was returned clean and ready to drive. We look forward to welcoming you back for your next visit. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

July 20, 2026

I am very pleased with the service I receive from Ray Seraphin Ford. When having service performed I am always kept informed as to the progress of my vehicle's service, their estimated time to complete i More

by dj1ct1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Ensign Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celina Brijmonah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2026 -

Ray Seraphin Ford responded

We’re thrilled to hear our team kept you informed throughout your Ford’s service and provided accurate completion estimates. Thank you for choosing us again; your loyalty means a lot and we’re glad you’ve enjoyed a problem-free experience. We look forward to assisting you on your next visit. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

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