Ray Skillman Westside Auto Mall

Great sales, thoroughly review contracts Great sales experience from the moment I walked in. Trevor is a great guy to work with. He is willing to go above and beyond for a great experience. O Great sales experience from the moment I walked in. Trevor is a great guy to work with. He is willing to go above and beyond for a great experience. On the financial side, make sure to thoroughly review contracts. Seem to have some technical issues and the finance manager seemed to not notice that the terms and mileage of extended warranty period were N/A despite paying for that. I didn't notice until a few days later when I went to scan contracts in electronically. Notified them and was expected to drive the extra 45 minutes each way to correct whereas regular mail probably would have been sufficient. Nonetheless I had to stay on top of this to get it corrected. More

Great Service This team is always so friendly. They go above and beyond to inform their customers and give the best customer service! I know my vehicle is always in This team is always so friendly. They go above and beyond to inform their customers and give the best customer service! I know my vehicle is always in good hands with them. More

Great work Excellent job bob smiley. Got me in quick. No lines to wait in. I would definitely recommend him and all of the service techs to friends and family. Excellent job bob smiley. Got me in quick. No lines to wait in. I would definitely recommend him and all of the service techs to friends and family. More

Buying a Car Very good willing to help you no matter what my credit look like and to get me into something that was affordable payments. Thank you very. Very good willing to help you no matter what my credit look like and to get me into something that was affordable payments. Thank you very. More

Good experience I went to Carmel first. They showed no interest, and I had to go up to one someone to ask for help. They tried very hard to talk me into a different I went to Carmel first. They showed no interest, and I had to go up to one someone to ask for help. They tried very hard to talk me into a different car than the one I wanted. At Fishers, they greeted me at the door, but the salesman did not seem to know very much. Still, I knew what I wanted, and they almost had a deal - until they claimed a misunderstanding (the salesperson said one thing, the finance person another) and tried to change the deal at the last second. I called Ray Skillman Westside Hyundai before coming out, and got David on the phone. He listened carefully to what I wanted, and worked to get me exactly the deal that I wanted. He didn't try to talk me into anything else and he made sure he had all the facts and had things in line with his team to be able to get me what I wanted before I even walked in the door. When I arrived there (with a friend for moral support), Jordy greeted us and talked to us while we waited on David and the finance manager, who were tied up with another customer who had come in before I arrived. It took a long time, but we were there on a holiday - July 4th - and I'm not sure they expected to be as busy as they were that day. When I did get in to sign the paperwork, the finance person was much more personable than the finance people we had met at the other two dealers. He was clear, concise, and pleasant and explained things well. They didn't have the exact car that I wanted (I wanted a color they didn't have on the lot) so they said they would get it from another dealer and deliver it to me the next day - and they gave me a different Veloster to drive until they could bring mine to me. The next day, Jordy brought the yellow Veloster to me and took back the other one. Jordy was great to deal with the whole time. He has also been the one to answer the few questions I have called in with since then, and has recommended the service department there, which I do intend to go to as needed. I am a single woman over 50, and I was very anxious about the whole process of looking for a new car. At Ray Skillman Westside Hyundai, I was treated like a valued customer even though I wasn't considering one of their most expensive cars. I appreciate that, and I will recommend them to others because of that. I also love my new Hyundai Veloster! : ) More

Headlight repair Ray Skillman's Hyundai Service department always does a great job whenever I have taken my Vera Cruz in for servicing. They give good explanations if Ray Skillman's Hyundai Service department always does a great job whenever I have taken my Vera Cruz in for servicing. They give good explanations if other maintenance needs to be done and what the cost would be. More

Excellent car service center The Mazda service center team led by Jeff Hodge is a place of excellence. They seamlessly combine friendly, personable customer interaction with effic The Mazda service center team led by Jeff Hodge is a place of excellence. They seamlessly combine friendly, personable customer interaction with efficiency and professionalism. I was able to re-schedule car maintenance service on short, but reasonable, notice. The team offered an additional service at no cost to help me when I found myself pressed for time. All processes at the service center demonstrate great customer-centered design, it is efficient and convenient. More

New Car Purchase I am a regular customer with Vehicle Maintenance and received excellent service so I decided to look for a vehicle to purchase. Everyone was extremel I am a regular customer with Vehicle Maintenance and received excellent service so I decided to look for a vehicle to purchase. Everyone was extremely helpful and friendly. I had an awesome experience and would recommend them to others. More

Supper Service Great staff with warm smiles and greetings. They always listen too your needs. They go the extra mile and ask is there any other thing they can do for Great staff with warm smiles and greetings. They always listen too your needs. They go the extra mile and ask is there any other thing they can do for me More