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Ray Skillman Westside Auto Mall
Indianapolis, IN
2,093 Reviews
Ray Skillman Auto Mall in Indianapolis, IN, also serving Carmel, IN and Greenwood, IN is proud to be an automotive leader in our community. Since opening our doors, Ray Skillman Auto Mall has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase.
Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Ray Skillman Auto Mall will professionally fit you into the automobile of your choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Showing 2,093 reviews
March 15, 2017
Best Customer Service in Indiana...! Great customer service will keep me coming back...and I have been returning for 20 years(since 1997) for 99% of my vehicle needs! I can't say enough g Great customer service will keep me coming back...and I have been returning for 20 years(since 1997) for 99% of my vehicle needs! I can't say enough good things about how well I've been taking care of each and every visit...blessings beyond words! More
by Fan of Great Service...!
Employees Worked With
All the technicians where Lyndsay Williams works!, Robin Jeffries, Lyndsay Williams, Ashley Doyle
March 14, 2017
Oil change & lube Good people in service dept. They have always taken take of me. James, Jeff & Ruth basically know me by name. Keep sending coupons. Top notch Good people in service dept. They have always taken take of me. James, Jeff & Ruth basically know me by name. Keep sending coupons. Top notch More
by Rico
Employees Worked With
Ruth, Jeff Hodge, James Stephens
March 14, 2017
Great experience until the finance manager Still a mostly positive experience,as far as sales, but am sad to see the service department raise their prices. Like the check-in service employees a Still a mostly positive experience,as far as sales, but am sad to see the service department raise their prices. Like the check-in service employees a lot, but not happy with being told the axle boot repair would take 1 and 1/2 hours, then waiting over two. And not happy with the recall being estimated at 45 minutes and coming in at about l hr. 15 minutes. Don't promise me anything you can't deliver, as it changes the perception of my visit from good to bad. More
by tazandsophie
Verified CustomerEmployees Worked With
Bryant and Bryan, James Perkins
March 14, 2017
Undercoating and oil chance Excellent customer service as always. My customer service agent saw how sick I was and got me in and out in no time, thank you! Excellent customer service as always. My customer service agent saw how sick I was and got me in and out in no time, thank you! More
by PamelaAdkins
Employees Worked With
I don't remember her name
March 14, 2017
Service Department is second to none Appointment setup is quick and easy. Work was done in very short time frame and explained to our satisfaction. Very good place to do business. Appointment setup is quick and easy. Work was done in very short time frame and explained to our satisfaction. Very good place to do business. More
by MEP 1954
Employees Worked With
Robin Jeffries
March 12, 2017
Regular Oil Change and General Service check. The customer service representatives greeted me and were friendly. The service was performed in a timely fashion. The emphasis on customer service is The customer service representatives greeted me and were friendly. The service was performed in a timely fashion. The emphasis on customer service is obvious in the attitudes of everyone I spoke with. The location of West Side Skillman is "out of my way". I go there because I like the environment and friendliness of the staff. The store is also very clean and bright. It's an inviting atmosphere. More
by djburkhard
Employees Worked With
Don't Remember Name of employee. Service Rep. was a female.
March 11, 2017
Installation Service Worked w James Perkins to get installation of a feature to my new vehicle. James handled the whole transaction and even had my vehicle washed and pro Worked w James Perkins to get installation of a feature to my new vehicle. James handled the whole transaction and even had my vehicle washed and provided me w a loaner until I had my vehicle back. More
by BK
Employees Worked With
James Perkins
March 10, 2017
Excellent experience. I am a returning customer. This is because of the excellent service I have received. You guys did a great job over the last three years and earned m I am a returning customer. This is because of the excellent service I have received. You guys did a great job over the last three years and earned my business. My sales experience this time was just as easy and efficient. I also love the car. Nice job. More
by mnelson2
Employees Worked With
Nathan Swift
March 10, 2017
Genesis lease I had a great purchase experience at the Westside auto mall! Very friendly and knowledgeable staff. They will be my recommendation to friends and fami I had a great purchase experience at the Westside auto mall! Very friendly and knowledgeable staff. They will be my recommendation to friends and family. Thank you! More
by val.alvarez
Employees Worked With
Nathan Swift
March 09, 2017
Oil change and Underbody coating I have always had a good experience at Ray Skillman's The personnel in the service area are always nice and explaining. I would recommend this dealer I have always had a good experience at Ray Skillman's The personnel in the service area are always nice and explaining. I would recommend this dealership More
by Brenda King
Employees Worked With
Patrick Rady
