Ray Skillman Westside Auto Mall

Ray Skillman was our first stop in shopping for a new car and we left that day with a vehicle that is perfect for us. Austin was very friendly and easy to work with and Dave worked his hardest to get us a gr and we left that day with a vehicle that is perfect for us. Austin was very friendly and easy to work with and Dave worked his hardest to get us a great rate and monthly payment that met our needs. Both guys were great and we really appreciated the time and effort they put towards getting us the perfect sale. We will definitely be back for future car purchases. Thanks guys! Brad and Erin More

Our experience at Ray Skillman Westside Automall was a very nice experience. Nathan Olson was knowledgeable about your product (Hyundai). Everyone that we came in contact was extremely friendly. We had ou very nice experience. Nathan Olson was knowledgeable about your product (Hyundai). Everyone that we came in contact was extremely friendly. We had our 2 year old grandaughter and 5 month old puppy with us and everyone that came past us asked if there was anything that they could do for us to make our time there more enjoyable. The only thing that I saw as a negative was the ratings for your people in that a score of 9 or less was considered a failing grade. In all fairness to Nathan Olson we will give him top marks in every category. No one is ever perfect and a grading system should allow a person to know the things to focus on to promote self awareness for improvement. Once again the experience at you dealership was enjoyable and we will reccommend you to our friends and family. More

Estimados Senores: Quiero expresar mi agradecimiento a Estimados Senores: Quiero expresar mi agradecimiento a ustedes como Dealer porque nos brindaron con toda atencion y comprension la informacion necesa Estimados Senores: Quiero expresar mi agradecimiento a ustedes como Dealer porque nos brindaron con toda atencion y comprension la informacion necesaria para obtener el auto que realmente queriamos tener: Mitsubishi porque la atencion que obtuvimos fue de primera y nos hicieron sentir confortables y sin duda alguna nos sentimos con la seguridad de que podiamos confiar en la compra que hemos realizado. Les deseamos mucho exito y prosperidad en su negocio y pronto estaremos en contacto para coordinar el mantenimiento que debe realizarse al auto. Vernio y Mercedes More

I came to Ray Skillman to purchase a Sportage SX. I was by myself (my husband doesn't like to go to Indy). I can honestly say, I felt very comfortable there andwasn't treated like a "stupid girl". Would by myself (my husband doesn't like to go to Indy). I can honestly say, I felt very comfortable there andwasn't treated like a "stupid girl". Would definitely recommend you! My parents are considering going there to get one as well. My mom feel in love with it and I told her they would treat her right. I never thought I would own a Kia, I'm a Nissan girl through and through...but I'm converted. I have only had the Sportage for 3 days but absolutely love it. I was really impressed with the follow up email the day after I purchased as well. Jeremy took the time to explain every single thing on the Sportage and made sure my phone was working through bluetooth before I left. Way to go Ray Skillman Kia, you've earned my business and references! More

I had a previous bad experience at another dealership with a salesman who was creepy, so I had a preconceived notion that all car salesmen were the same and would make me uncomfortable. But, As soon as I with a salesman who was creepy, so I had a preconceived notion that all car salesmen were the same and would make me uncomfortable. But, As soon as I called ray skillman west Kia, I was taken care of and comfortable. Jeremy Greer made me feel like a friend he was talking to and not trying to just make a sale! I loved my experience at ray skillman west Kia so much that on my first visit there I had already picked my first new car and started the process to purchase it! More

I liked working with Jared and Dave (Sales Mgr.) so much that after leasing a car with them last summer, we bought my wife's new car with them in December. Good, honest people...great and easy to work with that after leasing a car with them last summer, we bought my wife's new car with them in December. Good, honest people...great and easy to work with. I hope they are selling Acura (?) products in a few years...that's what I'd love to lease in '13, and I'd like to work with them again. More

First off we were reluctant to purchase a Hyundai because we were fearful of the Hyundai brand quality. Tony Araujo was so enamormed of the Hyundai brand that we caught his enthusiasm for the Hyundai. Once we were fearful of the Hyundai brand quality. Tony Araujo was so enamormed of the Hyundai brand that we caught his enthusiasm for the Hyundai. Once Tony found out that we really wanted a hybrid car, he encouraged us to wait for the Sonata. Many sales persons would just want a quick sale, and not care about the customer's real desires. Hats off to Tony for his attitude, advice, patience, and willingness to sacrfice an immediate sale to please his customers. During the sales cycle which turned out to be lengthy, Tony kept up updated routinely via e-mail and phone about the status of our new vehicle. Jim Smith got involved toward the end, and was tracking its delivery progress on a regular basis. Tony would tell us we were going to love the car, and that it was worth the wait. He was right on both counts. In addition to Tony and Jim, we have to add that everyone at the dealership was very supportive and extremely friendly. The other sales reps were quick to talk about the car, page Tony if we got there early, etc. The lady who answers the phone always knew where Tony and Jim were, and always got us a live person to address any concerns we had. When Corey the finance person, found out we had been there for some time and that I have diabetes and was getting pretty hungry, he gave me a power bar from his desk drawer. The whole environment at this dealership is one of trust, caring, and teamwork. It was a true pleasure working with everyone there. I have to admit that my husband and I are cranky old senior citizens. We tend to be perfectionists, and can be quite demanding. We were treated like royalty, made to feel like we were the most important customer they had, and when we left the dealership we left feeling very good about the entire experience. Anna & David Peay More

the entire group that waited onme were the most friendly and professional. I would be tempted to just visit with this group.i ONLY WENT IN TO COMPARE AFTER HAVING GONE TO BUTLER AND AGAIN THE STAFF WERE S and professional. I would be tempted to just visit with this group.i ONLY WENT IN TO COMPARE AFTER HAVING GONE TO BUTLER AND AGAIN THE STAFF WERE SO COMMITTED TO SERVICE AND CONCERNS THAT BUYING WAS SO SO EASY. More

I bought a KIA Sportage from these guys and they were great. I have nothing negative to say. I was in and out in 1 hour and had a new car. I would recommend Skillman to everyone. Below is my experie great. I have nothing negative to say. I was in and out in 1 hour and had a new car. I would recommend Skillman to everyone. Below is my experience with Butler KIA. It is long and drawn out but if you want to know what an awful experience I had with Butler, here it is below. Butler Kia      I have a story to tell for what it is worth about my dissatisfaction with Butler Kia in Fishers Indiana.  On April 14, 2011 I went into Butler Kia with my wife.  We drove a 2011 Kia Sportage and loved it.  The sales person was Pam Walters.  We liked Pam and it turns out we had a common friend.  She had worked for Obrian Toyota for a number of years and I am good friends with Pat Obrian the owner of that dealership.  I told Pam I would come in the next day for an evaluation on my 2008 LTZ Tahoe for a possible trade?  I did just that.  I came in on the morn of Friday the 15th and the appraiser for KIA checked out and drove my Tahoe.  he offered $23,000.  I immediately said no way.  Not even close.  I did plead my case and say that dealer trade was 27k.  I did ask if we could get a little closer?  I was ready to do a deal!!   He said the the dealership was not giving good trades for a gas guzzler and this forced me to go to other dealers.        The next day, Saturday, I went to a chevy, gmc, and ford dealer within a few miles and all 3 offered me $26000 on the spot.  This was more attractive and I decided on possibly the chevy Equinox.  I did not do a deal that Saturday the 16th, but I knew I would do something within a few days.  In the mean time, a Butler KIA representative called me and asked me what could they do to earn my business.  I told them that an offer of 23k for my Tahoe was an obvious kick in the pants.  She said, let me look into it and get back to me.  She called me back within 30 minutes and said she was sorry, but 23k was the best their dealership could do.  I said fine and moved on.      ON Sunday the 17th, I decided to give one last try on the KIA. I did like the KIA very much and it was really my first choice.  I emailed Pam Walters Sunday morning about my situation.  I told her that I would buy a car by Monday or Tuesday.  I also told her I was disappointed in the trade price that Butler offered me.  Therefore, I told her I would buy a KIA for cash.  I decided to sell my tahoe on my own and just buy a KIA outright.  I asked her to give me the dealers best price and if I liked the price, I would buy it.  She emailed me back and basically said that she would speak to her sales manager 1st thing Monday morning.  She also said SHE WOULD CALL ME FIRST THING MONDAY MORNING!!!!  I said great and that I would buy a KIA for the right price.      I expected a call at 8 or 9am Monday morn.  I did not hear from PAM.  I decided to call the dealership at 9am.  Pam had not arrived yet.  I again called at 10am.  NO PAM.  I would have thought that this would have been a priority and at the very least I would have received a cell call from PAM?  I again called at 11am and at 12pm and finally at 1pm.  Still no PAM and I was very frustrated.  I then asked to speak to a manager.  I was given to LEROY.  He said he was the manager.  I told Leroy my entire story.  The same story you have just read.  I told him I was ready to buy a $31,000 Kia sportage and since PAM was not Calling me, would he give me his absolute bottom dollar price.  I told him that if I liked the price, I would come in and write a check.  He said he would call me back in 30 minutes.  He did call and told me he would knock off $500 bucks off the retail price.  I said in shock, 500 bucks.   I said are times that good that you are telling a CASH customer that you will knock off 500 bucks?  I could see 1500 or 2000, but 500 bucks?  Are u kidding?  I said all of this out loud to Leroy.  I said, surely he could do a little better?  he said NO.  I said OK.      I proceeded to Call BRAD, the owner of all the Butler dealerships.  On his voicemail I proceeded to tell him how poorly my situation was handled.  I told him that I was a successful businessman and that I was ready to buy a car.  I left my name and number.  He never called.      No one ever followed up with me?   You would have thought a salesperson would have called.  They all know I was ready to write a check.  I guess that Butler is doing so well, that a CASH buyer is of NO INTEREST to them????      I did buy a KIA SPORTAGE and I love it.  Ray Skillman treated me like GOLD and gave me $2000 off sticker.  I felt this was a fair deal and I went with it. More

The salesman, Ian Robb, was excellent! We got a great deal and we are very satisfied with the car. The salesman did everything he could to help us. We got a very good allowance on our trade in. We would deal and we are very satisfied with the car. The salesman did everything he could to help us. We got a very good allowance on our trade in. We would recommend this car dealership to anyone and everyone. More