Ray Skillman Westside Auto Mall

Kia service is great- if you can get through the switchboard Always have a great experience with Lindsay and Jamie taking care of me in service. However, trying to reach Kia Service is a nightmare! Had to call t Always have a great experience with Lindsay and Jamie taking care of me in service. However, trying to reach Kia Service is a nightmare! Had to call three times to finally talk to service. A dropped call and a no answer. And it just wasn’t last week. It has been constant. I DREAD calling and trying to reach someone. Switchboard is TERRIBLE. I get great service, but if I can’t get through, I’ll go elsewhere. More

Professional and Friendly My ticket is still open since tech support had to be involved, but the service personnel have always been friendly and professional. I am scheduled t My ticket is still open since tech support had to be involved, but the service personnel have always been friendly and professional. I am scheduled to return to have my vehicle reviewed and find out what's going on. More

friendly thank you for your kindness and friendliness! Starting from my phone call before coming to the Service Dept, I was treated with respect and the work w thank you for your kindness and friendliness! Starting from my phone call before coming to the Service Dept, I was treated with respect and the work was excellent! More

Quite professional and right I was very pleased with the service the moment I checked in. The service representative was polite and knowledgeable and made me feel comfortable with I was very pleased with the service the moment I checked in. The service representative was polite and knowledgeable and made me feel comfortable with leaving my car there. She followed up with updates on progress. My car was completed quickly and for less than I thought. Thanks Ray Skillman More

Fast service I had hit a pothole and called to make an appointment. They said that I could just come in and I was able to get my car worked on right away. I was I had hit a pothole and called to make an appointment. They said that I could just come in and I was able to get my car worked on right away. I was treated very courteously,. More

Great service I had wonderful service and help when I stopped by for a noise that just started in my car.. Very helpful In finding problem. Done. I had wonderful service and help when I stopped by for a noise that just started in my car.. Very helpful In finding problem. Done. More

Efficient Found we needed brake work and did it right away. Do not know if they flushed the brake lines. Should have. Did they? Please email me Asap. Found we needed brake work and did it right away. Do not know if they flushed the brake lines. Should have. Did they? Please email me Asap. More

Car Purchase Tim was very helpful and patient. Recommended many vehicles similar to what I was initially looking for. And was very patient while I test drove sever Tim was very helpful and patient. Recommended many vehicles similar to what I was initially looking for. And was very patient while I test drove several options. More

sent to wrong center was told up charge for V-8 oil change wrong corrected the error and did the work was not informed where to take vehicle went to wrong place was told up charge for V-8 oil change wrong corrected the error and did the work was not informed where to take vehicle went to wrong place More

New car purchase Austin greeted us promptly as we arrived and asked questions to help get us into the car that we would be happy with. Everyone we came in contact wit Austin greeted us promptly as we arrived and asked questions to help get us into the car that we would be happy with. Everyone we came in contact with was friendly and did their best to make our car buying experience the best it could be. We will recommend Austin and this dealership to anyone we know interested in buying a new car. More