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Ray Skillman West Auto Mall - Service Center

Indianapolis, IN

4.8
1,075 Reviews

1,075 Reviews of Ray Skillman West Auto Mall - Service Center

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October 20, 2020

they are friendly helpful and answer your question like they care and want to help' i enjoy that they explain so i know and can make a better decision on my suv More

by mwcrider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Rady, James Stephens, Jamie Phillippe
October 09, 2020

Awesome service depth. Nick was very helpful with all my questions. Patience was appreciated. They have been taking care of my vehicle for several years. More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2020

Everyone was great - very accommodating, professional and friendly. I had some concerns with an issue on my car and they made sure everything was top notch. More

by Sarah Day
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2020

I appreciate the clean & comfortable waiting room. All service was done efficiently and was treated very well. Blah blah blah. It’s annoying to be told you have a minimum number of words to type!!! More

by Vhall62blahblah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tad findley, Jamie Phillippe
October 06, 2020

This location always provides top-notch and friendly service. They explain all their work before anything is done. Consistently good. I would recommend to others. A+ More

by Sef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stephens
October 01, 2020

Customer service reps are always pleasant. They seem to finish the work faster than they say they will. They are on top of recalls and important items. More

by ov89bio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know who it was
September 30, 2020

Great customer service from the phone call to service appt , spot to the end ! Mr Echols and Jake L / top notch service Dept oil change More

by debbiekenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake and Mr Echols
September 30, 2020

Service Department was able to explain why steering wheel was making a “whirling” sound. It just happened on the same day as I was taking our Santa Fe in to have the right rear wheel patched. They were awa More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Phillippe
September 24, 2020

I was able to make an appointment and when I arrived they took my car right in. The wait was reasonable for what I was getting Done. The price also was reasonable. More

by curtis.management
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Phillippe
September 24, 2020

Easy to set up an appt. and also had follow-up reminder. I had immediate acknowledgment with service clerk and treated with respect and courtesy. The work was done in a reasonable amount if time and done More

by bburgsue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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