Raymond Chevrolet

By far the worst customer courtesy, and service I have Witnessed in my life, My Girlfriend and I went down to this dealership to get a warranty cancellation on a Chevrolet Equinox the refund was supposed Witnessed in my life, My Girlfriend and I went down to this dealership to get a warranty cancellation on a Chevrolet Equinox the refund was supposed to take 4-6 weeks, whenever she would call to get any kind of update it was the same old story. "Renee is out on vacation" "Oh she's been here for a long time so she has a lot of vacation time, huh ha huh." How the xxxx do you run a dealership when your finance manager is always gone? Then when we finally got through to the almighty Renee she was like oh ha ha ha the check has been sitting on my desk for 2 weeks, I'll send it out tomorrow, that was on a Monday waiting for the mail now and we hadn't received it on Thursday we live an hour away what the xxxx did they send it on a drunken donkey, now it's Friday still no check in the mail so I decided to call on my girlfriends behalf since she wasn't getting anywhere with them. Dealership Manager Mark can't even deliver any sort of customer service, when I asked him about it he said he would call me right back, my answer was are you sure because we've been getting that a lot from you guys lately with no answer back, he called back and asked to talk to Jennifer only to start screaming at her he then said " I'm not the %ucking Postman!". This Dealership is garbage, and there customer service is garbage. If i were you I'd stay the xxxx away because once you buy a car there they will not want to have anything to do with you...I wouldn't steer clear, I'd steer next county clear of these %^&*^$! More

This place was fantastic! J Johnson was very helpful to me and listened to what I wanted. Erica Foster ended up actually making my delivery because Jimmie had another appointment away from the dealership. me and listened to what I wanted. Erica Foster ended up actually making my delivery because Jimmie had another appointment away from the dealership. I really liked both of them but Erica is absolutely my kind of person. She has a wicked sense of humor like me and I had a blast during the delivery of my absolutely gorgeous new car. I left there feeling like I had a new car and some new friends. It wasn't just an act either. Erica has called me a couple of times (in a short period of time) to remind me to come in and see her anytime, they have a free car wash service, don't forget the free oil change included in your delivery, are you happy with the car and is everything good with it, etc. She and Jimmie both have had excellent follow up with me and I couldn't be happier with my decision to go to Raymond KIA or with my car! More

Very pleasant experience buying this car. We were given a test drive, told upfront pricing and when the color my husband wanted wasn't available on their lot, a car was found and delivered to the Antioch d a test drive, told upfront pricing and when the color my husband wanted wasn't available on their lot, a car was found and delivered to the Antioch dealership within a day. I would recommend this dealership to anyone looking for a car. Thanks Raymond Chevrolet in Antioch, IL. More

I went to about three dealers in my area but Raymond Chevrolet treated me like i was family. The salesman as soon as i got there offered me a softdrink because it was hot out and then we went to look a Chevrolet treated me like i was family. The salesman as soon as i got there offered me a softdrink because it was hot out and then we went to look at some cars. The knowlage that the salesman had was amazing he showed me everything that the car had to offer. then when i was talking to the finance manager he explain all the contracts to me because i was unaware what they were. I short it was an amazing experince. More

I'm a first time car buyer and I came here. It was nothing short of a great experience. Everyone was welcoming and very helpful. They showed me around and did not make me feel pressured. nothing short of a great experience. Everyone was welcoming and very helpful. They showed me around and did not make me feel pressured. More

After doing research on the vehicle I went to Raymond and they gave me the car with the options I desired at the price I had determined to be fair, no long negotiation required. They easily found the car an they gave me the car with the options I desired at the price I had determined to be fair, no long negotiation required. They easily found the car and delivered it to me in less than the promised timeframe. Overall a great experience. More

I received excellent service and everyone was very professional. I also received a lower than expected interest rate and I received thew price I wanted to. professional. I also received a lower than expected interest rate and I received thew price I wanted to. More

We have bought 9 cars from Paul over the years and everyone it's the same great experience. Thank you again and we'll see you Sunday. everyone it's the same great experience. Thank you again and we'll see you Sunday. More

My husband and I recently were in the market to purchase a new or slightly used vehicle. We walked in to Raymond Chevrolet and were treated like royalty from the moment we walked in to the moment we left. E a new or slightly used vehicle. We walked in to Raymond Chevrolet and were treated like royalty from the moment we walked in to the moment we left. Everyone was very helpful and nice. We got a Camaro and we love it! More

I purchased a new 2011 Chevrolet Impala and had an amazing experience. I really needed to lower my payment on my trade-in because I'm attempting to purchase a new home... I really didn't think it was amazing experience. I really needed to lower my payment on my trade-in because I'm attempting to purchase a new home... I really didn't think it was possible, but the people at Raymond Chevrolet really helped me and truly cared about my situation. Highly recommend Raymond Chevrolet. More