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Regal Chevrolet

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.4
1,319 Reviews
When you're looking for an auto dealership in Lakeland near Winter Haven or any surrounding area, you'll find no pressure and no hassles at Regal Chevrolet, conveniently located at 925 Bartow Rd. Give us an opportunity to serve you and you'll see the difference. Please check out our Lakeland Chevrolet hours and directions page for more information on how to find our dealership. Our staff is on hand and eager to assist you in finding the perfect car for you and your everyday needs. We take pride in the level of service we provide, so come on in and let us show you why we're the premier choice for Winter Haven Chevrolet drivers. We offer competitive rates on auto loans to help you buy the vehicle you need. We look forward to serving our Tampa, FL Chevrolet shoppers too.
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925 Bartow Road

Lakeland, FL

33801

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Showing 1,319 reviews

October 16, 2025

Fast service, clean waiting area, friendly staff, and my truck was service was finished quickly! More

by DALE.GOOLSBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2025 -

Regal Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Felix Mendez - Service Lane Manager - 863-333-4656

October 15, 2025

When we test drove the vehicle, I noticed the AC was not blowing cold air. They said they’d have it fixed and delivered to us within 2-3 days. That ended up being 5 days. Then our vehicle started giving us More

by cjkornhaus
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew
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Oct 15, 2025 -

Regal Chevrolet responded

Thank you for taking the time to share your experience. We sincerely apologize for the delays and communication issues you've encountered throughout this process. This is not the level of service we strive to provide, and we understand how frustrating it must have been to deal with ongoing issues and extended wait times. We appreciate your patience and are actively working to improve both our internal processes and communication with customers. Your feedback has been shared with our team to ensure situations like this are handled more efficiently in the future. Thank you, Service Lane Manager Felix Mendez 863-333-4656 to discuss.

October 15, 2025

Courteous, friendly and doing their best to help you. Usually on time with appointments. Great! More

by KAYANDPOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmy Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2025 -

Regal Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Regal Chevrolet, we look forward to having you as a valued customer for many years to come! Felix Mendez - Service Lane Manager - 863-333-4656

October 13, 2025

They give great service. They are pleasant and professional. They make the experience of having your vehicle pleasant. More

by lk-brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmy Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2025 -

Regal Chevrolet responded

Thanks for sharing your thoughts about your experience with Regal Chevrolet. We appreciate your business and hope to see you again soon! Felix Mendez - Service Lane Manager - 863-333-4656

October 09, 2025

Good service, attention, follow up The cleaning of the room, the final points The receiving guy outside, attention and respect More

by wandalg23
Recommend Dealer
Yes
Employees Worked With
Mr Francisco, attention and service
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Oct 09, 2025 -

Regal Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Felix Mendez - Service Lane Manager - 863-333-4656

October 02, 2025

The whole team in the pre-owned sales team was so nice and helpful! Great More

by blessed12_25_18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke, Carley and I don't remember the managers name
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Oct 02, 2025 -

Regal Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Felix Mendez - Service Lane Manager - 863-333-4656

September 29, 2025

Poor workmanship. Not qualified mechanics. Have to return to have car fixed after oil change. More

by m_medler2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Erickson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2025 -

Regal Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Felix Mendez - Service Lane Manager - 863-333-4656

September 29, 2025

Joe was amazing. Great communication. My truck was fixed pretty quick. I would definitely recommend Regal Chevrolet and Mr. Joe Plat More

by rich10reinhardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2025 -

Regal Chevrolet responded

Thank you for choosing Regal Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Felix Mendez - Service Lane Manager - 863-333-4656

September 25, 2025

I have nothing but good things to say about Regal Andrew Carr was a blessing very informative Very happy More

by tintin5238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmy Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2025 -

Regal Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Regal Chevrolet. Felix Mendez - Service Lane Manager - 863-333-4656

September 18, 2025

Diagnostic test was not completed to determine reason for vehicle issue. Paying over four hundred dollars, left with no actual confirmation if the issue is water related. Due to the vehicle computer was neve More

by Bjmo_16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Erickson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2025 -

Regal Chevrolet responded

Thank you for reaching out and sharing your concerns about your recent service visit. We take feedback like yours seriously and want to sincerely apologize for your experience. Please feel free to contact me directly at 863-333-4656. Thank you Felix Mendez Chevy Service Lane Manager.

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