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Regal Chevrolet

Lakeland, FL

4.5
1,155 Reviews
When you're looking for an auto dealership in Lakeland near Winter Haven or any surrounding area, you'll find no pressure and no hassles at Regal Chevrolet, conveniently located at 925 Bartow Rd. Give us an opportunity to serve you and you'll see the difference. Please check out our Lakeland Chevrolet hours and directions page for more information on how to find our dealership. Our staff is on hand and eager to assist you in finding the perfect car for you and your everyday needs. We take pride in the level of service we provide, so come on in and let us show you why we're the premier choice for Winter Haven Chevrolet drivers. We offer competitive rates on auto loans to help you buy the vehicle you need. We look forward to serving our Tampa, FL Chevrolet shoppers too.
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925 Bartow Road

Lakeland, FL

33801

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Showing 1,155 reviews

December 22, 2020

Jarret is always awesome but today I got Stephen and he was very helpful. Even when Jarret was not part of our service today he still remembered me and said hello and how are we doing. Today was the first More

by GHERNANDEZ0122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom, Stephen Spong
Dec 22, 2020 -

Regal Chevrolet responded

Thank you -- both are assets to our team

December 22, 2020

My salesman and Finance Manager were both great! They were very helpful with finding the vehicle I wanted and in the price range I asked for. Both were friendly and made the process very easy. Jarrett in More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Hernandez and Niko Gelpi, Jarrett Schrom
Jan 05, 2021 -

Regal Chevrolet responded

Thank you and congrats!

December 22, 2020

Chevy has cheap fobs. Both my and spouses broke. Then we have to pay 200 for a replacement. I think my next car will be a Honda. Service was very good. More

by VCULVER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Regal Chevrolet responded

Yikes! ask us about our service plans that cover key fobs! But we think Honda is pretty great too :)

December 20, 2020

When setting up the appointment it was not for what I wanted. The wait time for the service took over an hour. The price for the service was very expensive!!! More

by MICHELE.JOHNSON55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lashley
Dec 21, 2020 -

Regal Chevrolet responded

Michelle, we are sorry to hear there were some miscommunications. We will look up your records and address with our staff- p.s.check out our website & social media accounts for coupons!

December 20, 2020

This dealership always gets me in for service on my vehicle when there's a problem. The service dept always works with me when I need a ride home or ride back to the dealership to pick my vehicle up. More

by KJH7E9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lashley
Dec 21, 2020 -

Regal Chevrolet responded

We are more than happy to help :)

December 19, 2020

1st, your different departments need to learn to communicate with each other rather then telling the customer it wasn't their fault the other side didn't do their job! Extremely unprofessional! 2nd More

by CRISSY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Lashley, Stephen Spong
Dec 21, 2020 -

Regal Chevrolet responded

Can you please respond privately with your name and telephone number so I can access your records and look into this for you? Alaina Southern Customer Service Manager 863-333-4633 alaina.s@regallakeland.com

December 17, 2020

Good job with service schedule and prompt work done. Jarrett worked with me and was very nice and professional. Was able to get service accomplished in a reasonable time. More

by RON98
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Dec 17, 2020 -

Regal Chevrolet responded

Awesome, Thank yoU!

December 17, 2020

Great job and quality work! Quick service. Kept me informed of all the work being done and done so in an efficient manner. Good staff. More

by crump3894
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell
Dec 21, 2020 -

Regal Chevrolet responded

Thank you!

December 16, 2020

I will told the auto shut off could be turned off by service I called they said no I would not have bought the car if I knew this More

by aull.roy
Recommend Dealer
Yes
Employees Worked With
Matthew Mackay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Regal Chevrolet responded

Some cars have a button to turn that feature off, if you respond back privately with your name and telephone number we will access your records and find out more for you. Alaina Southern Customer Service Manager

Dec 17, 2020 -

aull.roy responded

Roy aull 2020 equinox 2.0T 9736702709

December 16, 2020

Jarrod is amazing! He has helped me a couple of times. Always looking out for my best interest, I'm a single elderly woman. I can always count on Jarrod to let me know whats going on with my car, and to More

by GSTROOP168
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Dec 17, 2020 -

Regal Chevrolet responded

Thank you, Jarrett is definitely an asset to our team!

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