Regal Honda - Service Center

The wait was almost three hours just for a tire patch. I was told 45 minutes I was told 45 minutes More

I had a terrible service experience. I was drastically overcharged. It took serious effort to get it corrected. The only shining light, and she shone very brightly, was Lisa Morrison, I was drastically overcharged. It took serious effort to get it corrected. The only shining light, and she shone very brightly, was Lisa Morrison, the cashier. She deserves 5 stars. Still, this event frightened me so much that I am considering trading out of my Honda. More

Megan took care of all my service needs. She was professional and quick to respond She was professional and quick to respond More

Always prompt on arrival, and communication is always timely. Service advisor Austin B was quick to offer assistance and went above expectations by staying late to ensure I got my Passport back the same timely. Service advisor Austin B was quick to offer assistance and went above expectations by staying late to ensure I got my Passport back the same day. More

Everyone in the service center is courteous and very helpful. Much better than other dealers I've dealt with in the past. helpful. Much better than other dealers I've dealt with in the past. More

Excellent customer service in all departments. The team members at Regal Honda really care about their customers' satisfaction. The team members at Regal Honda really care about their customers' satisfaction. More

Had a great experience. Austin Hernandez at Lakeland Regal Honda was very helpful, knowledgeable & professional assisting us with the purchase of our new vehicle. He clearl Austin Hernandez at Lakeland Regal Honda was very helpful, knowledgeable & professional assisting us with the purchase of our new vehicle. He clearly explained many of the technical features in the vehicle that I wasn’t familiar with. Additionally, Edwin Herrera from the finance department was extremely courteous as well. He made the process very easy. He even suggested a list of restaurants we can visit when we take a road trip with our new Honda Accord Hybrid Sport. More

Service department is horrible. I took my truck in for a recall. I was told it would only take an hour. 5 hours later, i was told it wasn't going to be finished until the next day. I took my truck in for a recall. I was told it would only take an hour. 5 hours later, i was told it wasn't going to be finished until the next day. More

Excellent service to customers. Organized. You demonstrated concern on our needs and how to schedule for prompt problem solved. Organized. You demonstrated concern on our needs and how to schedule for prompt problem solved. More

When I came to pick up my car it wasn't ready. He never closed it out so the cashier didn't have my keys. Another associate closed it out and pulled my car around then after paying we couldn't fin He never closed it out so the cashier didn't have my keys. Another associate closed it out and pulled my car around then after paying we couldn't find my keys. They were actually still in the car. Then when I came to pick up the parts 2 of the items weren't the price that Wilson told me. I was very disappointed. More