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Regal Kia Lakeland

Lakeland, FL

4.5
5,060 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 5,060 reviews

June 24, 2025

Another great experience purchasing a new vehicle from Regal! Delvin has been so helpful and has answered all my questions throughout the process and beyond. He listened and put me in the car that I loved More

by LORIP1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Bleil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chayton Wodecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delvin Hoskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaxon Samples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that Delvin provided such helpful service during your vehicle purchase at Regal Kia! It's wonderful knowing you found a car you love. Thank you for choosing us again!

June 24, 2025

Jeff and his crew are awesome. Friendly and fast. Nothing but good things to say about them. More

by Marley & Family Exterior Cleaning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Regal Kia Lakeland responded

Thank you! We appreciate you!

June 24, 2025

Great advisor and shuttle service, the diagnostic process did seem to take a smidgen long, but I might have been a bit anxious. However, the repairs were done, and my car is back to her wonderful working con More

by HNB0330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Regal Kia Lakeland responded

Thank you so much for your thoughtful and honest review! We're glad to hear you had a great experience with your advisor and our shuttle service — and even happier that your car is back to running smoothly. We appreciate your patience during the diagnostic process — we totally understand that anxious feeling when you're waiting on answers about your vehicle. Our goal is always to be thorough so we get it right the first time, but we’ll take your feedback to heart. As for that under-$1000 bill — we hear you loud and clear! We’ll be keeping our fingers crossed with you for simpler (and cheaper) visits in the future. 😄 Thanks again for choosing us — we look forward to seeing you next time (hopefully just for a routine checkup!).

June 24, 2025

Excelente trato , profesionalismo el señor willi es muy amable siempre tratando de que el cliente salga contento y con una sonrisa gracias More

by enrikesarria71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pablo Moreira
2.0
This rating includes all reviews, with more weight given to recent reviews.
Willy Moreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Regal Kia Lakeland responded

Thank you!

June 24, 2025

They are are organized and keeps the customers informed about the progress of their vehicle l. More

by BKSANCHIOUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Regal Kia Lakeland responded

We're happy to hear you're pleased with the service provided by our team here at Regal Kia! Take care and we'll see you next time!

June 24, 2025

Quality service ? ? Very thing was good the only thing is that is no more snacks ???? More

by n.sanchez27
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Benitez
June 23, 2025

Misty all way the same way never change ever when she having a bad day in know her job More

by dozierleonie633
Recommend Dealer
Yes
Employees Worked With
Misty
Jun 23, 2025 -

Regal Kia Lakeland responded

Your glowing review brightened our day! Hope to see you again soon! - Regal Kia

June 23, 2025

Took my 2024 car in because it was making a strange noise. Charged $169 to look at it. They eventually said they thought it was the struts. I then received a text with an invoice for $1 6 00 for new s More

by Mamawoo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Mahr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Regal Kia Lakeland responded

I'm sorry to hear about your experience. We value our customers' trust and would like to make sure any outstanding concerns get addressed to your satisfaction. Please contact me directly so we can assist further. Thank you, Santos Rivera - Service Lane Manager - (863) 808-1213

June 22, 2025

Jaxon made the car-buying process incredibly smooth and stress-free. He was knowledgeable, friendly, and worked hard to get me a great deal on the perfect vehicle. I couldn’t be happier with the experience More

by Breewright07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaxon Samples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that Jaxon made your car-buying experience smooth and stress-free at Regal Kia! It's great to know you found the perfect vehicle with his help. Thank you for recommending us, and enjoy your new ride!

June 21, 2025

Everything is clean and everyone was friendly, I was in and out for my service appointment on time. More

by MILLIEAMUNDSEN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Regal Kia Lakeland responded

Millie, thank you for choosing us! We'll see you next time. Safe travels! - The Regal Kia Team

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