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Regal Kia Lakeland

Lakeland, FL

4.5
5,711 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 5,711 reviews

April 09, 2026

Visit had fast service and woman that worked with me was great. She went over and beyond to help me. More

by davenewalker22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2026 -

Regal Kia Lakeland responded

Misty and our team appreciate your feedback. We’re glad the service was quick and that Misty went the extra mile to help with your Kia Forte. If you need anything else, please let us know.

April 09, 2026

Everyone at this Kia location is absolutely wonderful. They are friendly and professional. The inside is always clean and welcoming. More

by virginiaborne
Recommend Dealer
Yes
Employees Worked With
Manny Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Claxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2026 -

Regal Kia Lakeland responded

Thank you for recognizing the friendly, professional care you received for your Kia Seltos. We’re glad the facility felt clean and welcoming throughout your visit. We look forward to helping you again.

April 09, 2026

I needed a new engine. I had brought the car and had it for 3 weeks and I started having issues. I found out there was a recall on the engine. Thankfully they did the right More

by twelveoclocksumwear
Recommend Dealer
Yes
Employees Worked With
Can remember her name. It started with an A
Apr 09, 2026 -

Regal Kia Lakeland responded

It sounds like you had quite the rollercoaster, but we’re glad we could resolve it in the end! Thanks for choosing Regal Kia and for sharing your feedback. Enjoy the ride!

April 08, 2026

Through service, good shuttle driver The service department responded to any of my inquiries, & preventive, & recall maintenance repaired. More

by snugsno1
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Apr 09, 2026 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia and sharing your review! We’re glad our team could assist with your inquiries and maintenance needs. See you next time!

April 08, 2026

Always courteous service Pleasant atmosphere and reliable work on my car. Am a long time customer of Regal Chevrolet and kia. More

by halliejeanw
Recommend Dealer
Yes
Employees Worked With
Manny
Apr 09, 2026 -

Regal Kia Lakeland responded

Thank you for your review and for choosing Regal Kia and Regal Chevrolet. We truly value your loyalty and look forward to serving you for many more miles to come!

April 08, 2026

Pablo assisted me through phone first educating me on options to turn my lease in to finance. Then he assisted me with getting the best deal for what I wanted in a vehicle. He was also faster at facilita More

by christinesaunders22
Recommend Dealer
Yes
Employees Worked With
Pablo moreira
Apr 08, 2026 -

Regal Kia Lakeland responded

We’re pleased our team could guide you through lease-to-finance options over the phone, find a plan that matched what you wanted in a Kia, and move the process along faster than past experiences. Thank you for sharing your feedback. We look forward to assisting you again.

April 08, 2026

Very helpful, fast and friendly Was easy to schedule an appointment check in the car and kept me up-to-date with what was going on More

by Triciaharvey02
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Apr 08, 2026 -

Regal Kia Lakeland responded

It’s great to hear that arranging your service was straightforward and that our team kept you informed throughout the process. Thank you for trusting us with your Kia. Jeremy and the team appreciate your feedback.

April 08, 2026

Misty has always gone above and beyond. She is so accommodating and makes sure every question is answered and every need is met. More

by SEEKYOU333
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
Apr 08, 2026 -

Regal Kia Lakeland responded

Your kind words about Misty’s attentive service mean a lot. We’re glad your Kia Sorento service went smoothly and that every question was answered. Thank you for the five-star rating!

April 08, 2026

The Service dept was great, kept me informed of the progress of the repair and communicated well and managed expectations appropriately. More

by ROYDK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demiya
Apr 08, 2026 -

Regal Kia Lakeland responded

We appreciate your feedback on the service for your Kia Optima. Our service department strives to keep you informed throughout the repair and set accurate timelines. We look forward to supporting you with any future maintenance.

April 04, 2026

Jonathan went beyond the call of duty. He let me know when everything was needed. He let me know when it was going to be getting done at the time that it was almost done. He came in and I More

by Evie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2026 -

Regal Kia Lakeland responded

We’re pleased Jonathan kept you informed throughout your Kia Forte service and took extra care to make sure you felt comfortable. Hearing that he checked in until you were ready to drive is wonderful. Thank you for sharing your experience.

Apr 04, 2026 -

Evie responded

evieboopster@yahoo.com

Apr 06, 2026 -

Regal Kia Lakeland responded

Evie, it's wonderful to hear that Jonathan was so attentive and supportive during your visit. We're glad you felt well taken care of. Thank you for choosing Regal Kia and for sharing your experience!

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