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Regal Kia Lakeland

Lakeland, FL

4.5
5,119 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 5,119 reviews

July 15, 2025

So happy with the entire crew at KIA Regal. They always treat me like a queen. The tech, Justin, was very patient explaining the details of my KIA and answered all my questions. More

by sissyjo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 15, 2025 -

Regal Kia Lakeland responded

Thank you for your loyalty! We are happy to hear that Justin and the team are always attentive and thorough. We appreciate your business and look forward to welcoming you back to Regal Kia next time!

July 14, 2025

Everyone is always very courteous and friendly. Always ask if there’s anything that they can assist you with or if you have been helped. More

by avery.joseph3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Regal Kia Lakeland responded

Your feedback is music to our ears! It is gratifying to know that our team always makes you feel welcome and well cared for. Thank you from all of us at Regal Kia!

July 14, 2025

Very friendly and professional staff, they take their time to explain things and helped me throughout the process. More

by Raeali2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Bleil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Goulet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Regal Kia Lakeland responded

Thank you for your business and stellar review of the team! We appreciate you choosing Regal Kia and wish you safe travels ahead.

July 14, 2025

Staff is the best ever. The Dealership is always clean and comfortable. Waiting there while my car being serviced is very comfortable. More

by DARLABUCHELT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Regal Kia Lakeland responded

Darla, we are proud to have earned your business and your five-star review! Thank you for choosing Regal Kia and for highlighting our awesome team.

July 13, 2025

He is very nice. He will have great future. very respectful, frienfly and professional,nice smile. More

by muayeddula
Recommend Dealer
Yes
Employees Worked With
Ian Bleil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Goulet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Regal Kia Lakeland responded

Hi Muayeddula, we're glad you had a great experience. We'll be sure to share your wonderful feedback at Regal Kia! Safe travels!

July 13, 2025

Misinformed from the beginning when I called before I went to the dealer. I asked if they had any deals/promos for the holiday. Was informed yes but there was not. The sales guy even said they just say t More

by Bugaboo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manny Gelpi
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

Gibran was friendly, knowledgeable and professional. He was attentive to what we were looking for in a car. More

by jdelegge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gibran Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Regal Kia Lakeland responded

Thank you for sharing your experience! We appreciate your business and will pass along your review to Gibran! Safe travels!

July 12, 2025

Great customer service I like the way they treated me and I didn’t have to wait too long. Keep up the good work. More

by DIADETTE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Regal Kia Lakeland responded

Hi Diadette! It is gratifying to hear that our team made your visit to Regal Kia so positive! Thank you!

July 12, 2025

Our first oil change was completed in a short amount of time. The car was spotless when we picked it up. More

by bucjunky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Regal Kia Lakeland responded

We're glad your first oil change was quick and that your car was returned spotless at Regal Kia. We look forward to serving you again! Safe travels!

July 12, 2025

Had plenty to choose from and very helpful for choice without being pushed to. Kudos to Orlando advising, will definitely recommend More

by revina.mangula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Regal Kia Lakeland responded

Hi Revina, thank you for your business and recommendation of Orlando! We appreciate you choosing Regal Kia, and we hope to welcome you back again down the road. Safe travels ahead!

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