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Regal Kia Lakeland
Lakeland, FL
4,902 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,902 reviews
May 10, 2025
This is the seventh vehicle that we purchased for Kia Regal. We have been a loyal customer because of the way we are treated and the amazing customer service that they provide. Regal. We have been a loyal customer because of the way we are treated and the amazing customer service that they provide. More
by Eddiebonilla
Verified Customer
May 10, 2025
Jeremy stays on top of checking on you and keeping you informed. I have always stayed with regal Kia of Lakeland. informed. I have always stayed with regal Kia of Lakeland. More
by sherrinewman@aol.com
Employees Worked With
May 10, 2025
Very nice and friendly service team. Dealership cares about its customers and all the services they provide Dealership cares about its customers and all the services they provide More
by coffeelover8998
Employees Worked With
May 10, 2025
My compliments to Jeremy Mahr who was extremely helpful, informative and friendly. It was refreshing to deal with someone who cares about the customer in today’s world. Thank you, Kia, for the fine job an informative and friendly. It was refreshing to deal with someone who cares about the customer in today’s world. Thank you, Kia, for the fine job and excellent customer experience. More
by Owen
Employees Worked With
May 09, 2025
I enjoy the clean car. And they vacuum the drive side for me. Thanks so much And they vacuum the drive side for me. Thanks so much More
by rkirklanda
Employees Worked With
Other Employees :
Tyrin Ashley, was the one that work with on my purchase. Srecko did the finance for me. If it was not for Srecko, i would never done business with your company again. Pablo also help out my hurting heart.
May 09, 2025
Thank you to April, Jeff, & Jorge. Very courteous, helpful, & professional.Jodi & Jim provided friendly professional shuttle service. Very courteous, helpful, & professional.Jodi & Jim provided friendly professional shuttle service. More
by srahlfs
Employees Worked With
May 09, 2025
Jeremy was very good and communicated well. It did take long before a determination was made. It did take long before a determination was made. More
by Griffinphil61
Employees Worked With
May 09, 2025
Manny was very knowledgeable and patient. Even after I purchased the car, he made himself available for for all my questions and concerns and followed through until resolved. Even after I purchased the car, he made himself available for for all my questions and concerns and followed through until resolved. More
by Tacoyia
