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Regal Kia Lakeland

Lakeland, FL

4.6
6,249 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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951 Bartow Rd

Lakeland, FL

33801

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Showing 6,249 reviews

September 26, 2026

Everything was good as usual Everything was good as usual I don't know what else I need to say More

by Namrockjr
Recommend Dealer
Yes
Sep 26, 2026 -

Regal Kia Lakeland responded

Thanks for the five-star rating! We’re glad things were good as usual when you visited our service department for your Kia Seltos.

September 26, 2026

Adrienne the Service Advisor is personable and attentive to my needs. I am please with her performance. More

by rrstamps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne
Sep 26, 2026 -

Regal Kia Lakeland responded

Your mention of our service advisor’s attentiveness and personable approach during your Kia Sportage service shows what we aim for. Your kind words and five-star rating mean a great deal to our service department.

September 26, 2026

First the service was friendly and fast. The environment is well kept with a good amount of seats. They also have free water coffee and popcorn More

by tonyahooks965
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Sep 26, 2026 -

Regal Kia Lakeland responded

Your kind words about our friendly, fast service mean a lot to our team. We’re pleased we could provide a comfortable lounge with complimentary water, coffee, and popcorn while you waited.

Sep 28, 2026 -

tonyahooks965 responded

Thank you again. Mr. Jeremy Mahr was friendly and kind enough to inform me about future services on brake fluid. I'll be back soon

September 25, 2026

Luke G was a great salesman. Pete R was great to work with in finance. More

by paxtondd
Recommend Dealer
Yes
Employees Worked With
Luke G
Sep 25, 2026 -

Regal Kia Lakeland responded

Our team enjoyed guiding you through the sales and finance process, and your five-star rating means a lot as we service your Kia Seltos.

September 24, 2026

Came in unexpectedly with two tires flat, and Adrianna was polite and very informative. She was able to help me get back on the road again. More

by SAMANTHA.VALENTIN0704
Recommend Dealer
Yes
Employees Worked With
Adrianna
Sep 24, 2026 -

Regal Kia Lakeland responded

Knowing our quick response to the flat tires on your Kia Forte helped you get back on the road is rewarding. Your feedback about our team’s polite, informative service means a lot to our service department.

September 24, 2026

The service advisor, Manny Yero, was friendly and clearly explained everything completed during this service, as well as what will be needed at the next service. More

by Clift K Hlahla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Yero
Sep 24, 2026 -

Regal Kia Lakeland responded

Your praise for our advisor’s friendly demeanor and detailed explanations during your Kia Sportage service is greatly appreciated. Knowing you feel informed about this service and the next steps means a lot to our service department.

September 24, 2026

Friendly support. Manny was friendly and clearly explained everything completed during this service, as well as what will be needed at the next service. More

by Clift K Hlahla
Recommend Dealer
Yes
Employees Worked With
Manny Yero
Sep 24, 2026 -

Regal Kia Lakeland responded

Knowing that our team’s welcoming support and clear guidance on completed work and future maintenance for your Kia Sportage service met your expectations is rewarding. Your five-star rating means a lot to our service team.

September 24, 2026

Everything was smooth and great! Great staff also very accommodating with my schedule. I would buy again from them. More

by octopusgarden898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Campisi jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Abichid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2026 -

Regal Kia Lakeland responded

Our service team is pleased we could work around your schedule and provide seamless service on your Telluride. Hearing you’d choose us again means a great deal to our team.

September 24, 2026

Friendly, attentive, speedy They took care of exactly what I was looking for in a new vehicle and were able to adjust the deal to what met my criteria More

by garciagenesis133
Recommend Dealer
Yes
Employees Worked With
Brooke Deane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Deane
Sep 24, 2026 -

Regal Kia Lakeland responded

Hearing that the experience was welcoming, responsive, and quick means a lot to our team. We’re pleased we could tailor the deal on your new Sportage Hybrid to match your criteria. Thank you for the five-star review.

September 24, 2026

Too long of a wait and no update from rep No good customer service. This is the second time! More

by Latinopr56
Recommend Dealer
No
Sep 28, 2026 -

Regal Kia Lakeland responded

We're sorry to hear about this. Thank you for taking the time to share your feedback. It's important for us to provide the best possible experience with every visit, and we would like the opportunity to speak with you further. Please contact us at your convenience. Thank you, Felix Mendez - Service Lane Manager - 863-333-4656

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