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Regal Kia Lakeland
Lakeland, FL
4,913 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,913 reviews
Verified Customer
December 16, 2022
They are very efficient and servicial. They always do a great job. Definetly they are my preferred dealership. Extremely recommended. They always do a great job. Definetly they are my preferred dealership. Extremely recommended. More
by jean_concepcion
Employees Worked With
December 16, 2022
I am trying grateful for My Regal Kia Service Reps! ! Jorge and Jonathan are my usual “Go-to” reps, and they always go above and beyond to resolve whatever issue I’m having! Actually anyone of the Reps ! Jorge and Jonathan are my usual “Go-to” reps, and they always go above and beyond to resolve whatever issue I’m having! Actually anyone of the Reps there will, but I’m normally assigned to one of them! Great job Always! More
by ABUNDANTLYBLESSED18
December 15, 2022
Jeremy Mahr was wonderful to work with. Love your customer waiting room. Jodi, the shuttle driver was very nice and was a wonderful driver. Love your customer waiting room. Jodi, the shuttle driver was very nice and was a wonderful driver. More
by jaskew0
Employees Worked With
December 14, 2022
The service department was great! My only complaint was the driver that took me to and from work. He made me feel a little uncomfortable with some of his talk. My only complaint was the driver that took me to and from work. He made me feel a little uncomfortable with some of his talk. More
by mds6550
Employees Worked With
December 14, 2022
Buying a car with Jennifer was a totally new experience. One without the pressure of being right across the desk from someone expecting us to pay a second mortgage for a car payment. Jennifer understood tha One without the pressure of being right across the desk from someone expecting us to pay a second mortgage for a car payment. Jennifer understood that we have a budget and I believe she really did help us in ways that not many salespeople would have, considering that we were trading a mediocre car with a balance to carry over. I appreciated, again, a lack of pressure during the finance / insurance process. Jorge was not pushy but did outline all of the options available. More
by jdmorg89
Employees Worked With
Jennifer Dennis, Jorge Morfa
December 12, 2022
El servicio fue muy bueno desde la llegada al dealer hasta la salida del dealer. Recibimos la llamada de garantia y la cita en tiempo razonable. Hasta ahora todo muy bien. hasta la salida del dealer. Recibimos la llamada de garantia y la cita en tiempo razonable. Hasta ahora todo muy bien. More
by JRIVERA31
Employees Worked With
No tengo el nombre del empleado que me atendio
December 11, 2022
El servicio fue excelente desde el vendedor hasta el manager. Todos buscaron la forma en complacerme. Son muy profesionales. manager. Todos buscaron la forma en complacerme. Son muy profesionales. More
by Lynnette Gonzalez
Employees Worked With
Jose de la Cruz (vendedor) y Santos (manager). Ambos 5 estrellas , Roberto Rodriguez
December 10, 2022
Kelsey is the most professional service consultant that I get the chance to deal with at the center. Very knowledgeable and caring through the whole process. get the chance to deal with at the center. Very knowledgeable and caring through the whole process. More
by LMTEAT
Employees Worked With
Kelsey Johnson
