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Regal Kia Lakeland
Lakeland, FL
4,918 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,918 reviews
December 14, 2022
The service department was great! My only complaint was the driver that took me to and from work. He made me feel a little uncomfortable with some of his talk. My only complaint was the driver that took me to and from work. He made me feel a little uncomfortable with some of his talk. More
by mds6550
Verified CustomerEmployees Worked With
December 12, 2022
El servicio fue muy bueno desde la llegada al dealer hasta la salida del dealer. Recibimos la llamada de garantia y la cita en tiempo razonable. Hasta ahora todo muy bien. hasta la salida del dealer. Recibimos la llamada de garantia y la cita en tiempo razonable. Hasta ahora todo muy bien. More
by JRIVERA31
Employees Worked With
No tengo el nombre del empleado que me atendio
December 11, 2022
El servicio fue excelente desde el vendedor hasta el manager. Todos buscaron la forma en complacerme. Son muy profesionales. manager. Todos buscaron la forma en complacerme. Son muy profesionales. More
by Lynnette Gonzalez
Employees Worked With
Jose de la Cruz (vendedor) y Santos (manager). Ambos 5 estrellas , Roberto Rodriguez
December 10, 2022
Kelsey is the most professional service consultant that I get the chance to deal with at the center. Very knowledgeable and caring through the whole process. get the chance to deal with at the center. Very knowledgeable and caring through the whole process. More
by LMTEAT
Employees Worked With
Kelsey Johnson
December 10, 2022
Every time I up there I don’t have to wait long and they are always on time! are always on time! More
by BNARVAEZ12
Employees Worked With
December 09, 2022
Prompt on appt time, reasonable repair time, comfortable waiting area, vehicle wash was unexpected surprise! waiting area, vehicle wash was unexpected surprise! More
by southerngirlsrbest
December 09, 2022
Keep you informed and very courteous. We were having trouble with cell phone hook up. When leaving our service Tech went out and hooked up. We were having trouble with cell phone hook up. When leaving our service Tech went out and hooked up. More
by MARYBUTTERHARRIS
Employees Worked With
December 08, 2022
Excellent and fast service. Stayed true to my roadside warranty and had no charge for a nail in my tire due to location. Stayed true to my roadside warranty and had no charge for a nail in my tire due to location. More
by Kara stahley
Employees Worked With
