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Regal Kia Lakeland
Lakeland, FL
4,921 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,921 reviews
December 08, 2022
Everyone was a rockstar and was very helpful! We felt taken care of for sure. We felt taken care of for sure. More
by MANDA.CONNOLLY
Verified Customer
December 07, 2022
Wonderful people and product. Beautiful dealership. Clean dealership. Very convenient. Clean bathroom and well stocked. Beautiful dealership. Clean dealership. Very convenient. Clean bathroom and well stocked. More
by kaylealayton
December 07, 2022
Met immediately by Misty who was quick to get me in and out. No issues with the service, my oil change and vehicle check were done sooner than I expected. Always a great visit at Regal Kia. Thank you out. No issues with the service, my oil change and vehicle check were done sooner than I expected. Always a great visit at Regal Kia. Thank you More
by FSITT123
Employees Worked With
December 07, 2022
Excellent experience with no hard sales pitch. The team communicated and worked well together to get me into the exact car I wanted. Willy and Gibran were awesome, and continue to help and make th The team communicated and worked well together to get me into the exact car I wanted. Willy and Gibran were awesome, and continue to help and make themselves available without hesitation when I have questions. More
by Britnischlachter
Employees Worked With
Gibran, Jorge Morfa, Willy Moreira
December 07, 2022
The Regal service department is great, they treat you like family. The staff is very friendly and knowledgeable. My advisor Kelsey is the best. like family. The staff is very friendly and knowledgeable. My advisor Kelsey is the best. More
by markydoo
Employees Worked With
Kelsey Johnson
December 07, 2022
Johnathan, good customer service didn’t have to wait too long, he was giving me an update every 20 minutes. I am very happy with customer service this was my first time and coming here again for an service long, he was giving me an update every 20 minutes. I am very happy with customer service this was my first time and coming here again for an service More
by ROSHNI04
Employees Worked With
December 06, 2022
Jeremy was an excellent advisor. He maintained consistent contact with me. He also helped me with applying my coupon for service. He maintained consistent contact with me. He also helped me with applying my coupon for service. More
by huddle1032
Employees Worked With
December 06, 2022
Purchased my 3rd new vehicle from Regal Kia on Tuesday November 29, 2022! The reason I return to Regal is because of super awesome salesman Greg Schmidt! Greg always takes excellent care of me and treats November 29, 2022! The reason I return to Regal is because of super awesome salesman Greg Schmidt! Greg always takes excellent care of me and treats me like a good friend rather than a customer! There is never any pressure and I always feel comfortable when buying from Regal Kia. Greg & finance manager Jeff Bass worked hard to get me an amazing finance deal and I couldn’t be happier! When signing the finance papers Carlos Ortega was excellent and it was one of the easiest and enjoyable car buying experiences I’ve ever had! If you are looking for a new Kia then I overwhelmingly recommend Greg, Jeff, & Carlos! They will work hard to get you the best deal! More
by Tebowfan1
December 05, 2022
Every person I encountered at Kia meet me with a smile and was courteous. My appointment was very swift. and was courteous. My appointment was very swift. More
by MANDA.CONNOLLY
