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Regal Kia Lakeland
Lakeland, FL
5,142 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can ...
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Hours
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,142 reviews
Verified Customer
November 10, 2022
I had an appointment at 8:30 am I got to the service department at 8:20 am 10 minuets early. I scheduled a 67k essentials and I have no Idea why it took until 1:45 pm to receive my car back. I was infor department at 8:20 am 10 minuets early. I scheduled a 67k essentials and I have no Idea why it took until 1:45 pm to receive my car back. I was informed my car was ready and just needed to be washed around 11 am. Come to find out my car was never washed and I waited an extra two hours for God knows what reason. Not to mention I was with my 2 year old toddler the whole 5 hours in that dealership. More
by yarelichavez507
Employees Worked With
Shaun wren
November 10, 2022
Truly amazing. Everyone was friendly caring and just treated me like I was family. Honestly I’ll always buy my cars from them Everyone was friendly caring and just treated me like I was family. Honestly I’ll always buy my cars from them More
by KRYSTALHICKOX
November 10, 2022
Excellent service and my rep Gibran was great to deal with. Would definitely recommend this dealership. with. Would definitely recommend this dealership. More
by J
November 10, 2022
Hate going to this dealership The wait is ridiculous Seems like you are kept there forever in hopes you will buy another car Only go for recalls I will only go for recalls Seems like you are kept there forever in hopes you will buy another car Only go for recalls I will only go for recalls More
by MYPSMURPH
Employees Worked With
Shuttle van guy was excellent
November 10, 2022
Greg was the best. He knew just what i wanted and helped me get it! He even communicated via text leading up to my purchase which was super helpful with my busy schedul He knew just what i wanted and helped me get it! He even communicated via text leading up to my purchase which was super helpful with my busy schedule. I love my new ev 6!!! More
by JRUBINO1
Employees Worked With
November 10, 2022
Took me upon arrival. Professional staff. Clean and stocked waiting area. Work was done to satisfy. Professional staff. Clean and stocked waiting area. Work was done to satisfy. More
by aebersol2002
Employees Worked With
November 10, 2022
First time customer. Staff was very attentive and friendly. I will defiantly return. Great service!!! Thank you Staff was very attentive and friendly. I will defiantly return. Great service!!! Thank you More
by mapsemo
November 10, 2022
Awesome experience! !! Since you get in the building until you get out driving your new car! My sales man was David and he is very profesional, and bilingual si no sabes !! Since you get in the building until you get out driving your new car! My sales man was David and he is very profesional, and bilingual si no sabes ingles pregunta por David el te ayudará! Thanks you to all my new Kia family!! More
by Myrna.C
Employees Worked With
Other Employees :
David Maldonado, Cris Aviso, Lizzy Moran, Stephanie Towle
