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Regal Kia Lakeland
Lakeland, FL
5,055 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,055 reviews
August 05, 2022
They were extremely courteous and efficient . I will definitely recommend coming back to them. Thank you. I will definitely recommend coming back to them. Thank you. More
by Leerowand
Verified CustomerEmployees Worked With
August 04, 2022
They did everything they could to diagnose my car's issues. They spent over 3 hours, and weren't ashamed to admit that they just couldn't figure it out. They helped me come up with an action plan if th issues. They spent over 3 hours, and weren't ashamed to admit that they just couldn't figure it out. They helped me come up with an action plan if the problem persisted. I was very impressed with the service and care I received. More
by STEPHANIE.SYRAKIS
August 04, 2022
Never have met your estimated wait time. Your car wash is horrible. Car always has water spots. If you can’t complete your offers successfully don’t make them. Your car wash is horrible. Car always has water spots. If you can’t complete your offers successfully don’t make them. More
by jovifan19483
Employees Worked With
Don’t remember
August 03, 2022
I scheduled a appointment arrived on time and my vehicle was serviced and i was out in a timely manner. was serviced and i was out in a timely manner. More
by keith.1140
Employees Worked With
August 02, 2022
I received good service and got worked in on a very busy day. I really appreciate the work that was done on my car. I live in Winterhaven close to another Kia dealership that has horrible service. I drove t day. I really appreciate the work that was done on my car. I live in Winterhaven close to another Kia dealership that has horrible service. I drove the 18 miles each way because I know Regal will treat me right ! And they did not disappoint!! More
by RN20017
Employees Worked With
August 01, 2022
Gibran and our finance representatives were great. The overall experience was smooth and everyone was helpful in the process. After we got our car there were some miscommunication moments that damper The overall experience was smooth and everyone was helpful in the process. After we got our car there were some miscommunication moments that damper the vibe of after the sell, but Gibran handled all the concerns and needs in a timely manner. More
by NO2
