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Regal Kia Lakeland
Lakeland, FL
5,018 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,018 reviews
May 24, 2022
Scratches on my side door. I took photo and never heard back? I called service tech and asked for before photos. No response. I know my van is old but staff shouldn't treat it I took photo and never heard back? I called service tech and asked for before photos. No response. I know my van is old but staff shouldn't treat it like that. You guys have service my Van for 15 years?Disappointed with scratches. The new handle works great. More
by RICH.SLOAN
Verified CustomerEmployees Worked With
May 24, 2022
From the moment I arrived till I left the lot the service agent a was a very attentive, informative and helpful. I was continuously updated on the progress of my car as well as offered refreshments. I highly agent a was a very attentive, informative and helpful. I was continuously updated on the progress of my car as well as offered refreshments. I highly recommend this dealership!! More
by mom2ic2
Employees Worked With
May 24, 2022
Everyone at the dealership did everything they could to make sure the payment was where I wanted it. They filled it up with gas and even connected my phone for me. make sure the payment was where I wanted it. They filled it up with gas and even connected my phone for me. More
by JCOOPER1228
May 23, 2022
Very fast. Great guy to help me. ( Jeremy ) Nice snack area. Comfortable waiting area also. Great guy to help me. ( Jeremy ) Nice snack area. Comfortable waiting area also. More
by MARYSPIXIE
Employees Worked With
May 23, 2022
Pleasant personnel Knowledgeable salesman Helped a great deal with negotiating deal Bought 2 cars from this dealership great deal with negotiating deal Bought 2 cars from this dealership More
by dollfin27
Employees Worked With
Other Employees :
Jeff in finance, Kelsey Johnson, Jorge Morfa, Roberto Rodriguez, David Maldanado
May 23, 2022
Prompt Courteous Fair Accommodating Pleasant personnel Bought 2 cars 2 months apart Would buy again personnel Bought 2 cars 2 months apart Would buy again More
by dollfin27
Employees Worked With
Other Employees :
Jeff in finance, Kelsey Johnson, Jorge Morfa, Roberto Rodriguez, David Maldanado
May 22, 2022
Very courteous and respectful. Wait time was less than expected. And my car was clean outside and inside they did a fabulous job Wait time was less than expected. And my car was clean outside and inside they did a fabulous job More
by DGPG62
Employees Worked With
May 21, 2022
Very friendly staff and quick service I know times are hard but they do need to keep up with the free refreshments in waiting area. hard but they do need to keep up with the free refreshments in waiting area. More
by tnekay
Employees Worked With
