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Regal Kia Lakeland
Lakeland, FL
5,715 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,715 reviews
December 26, 2022
Great and friendly service . Very timely service . Everyone was very friendly.. Very nic atmosphere and Service was great. Very timely service . Everyone was very friendly.. Very nic atmosphere and Service was great. More
by alnieta60
Verified CustomerEmployees Worked With
December 25, 2022
Great team, nice waiting area. Communication is very good. Appreciate the car wash. Snacks, water and coffee are a nice touch. Communication is very good. Appreciate the car wash. Snacks, water and coffee are a nice touch. More
by jsyrn
December 24, 2022
Kia has helped me with my car working to top-notch ability. I bought the maintenance package. I think it's a good idea to take advantage of keeping your vehicle desirable. Customer service for me is a ability. I bought the maintenance package. I think it's a good idea to take advantage of keeping your vehicle desirable. Customer service for me is always A+. You have to treat people like you want to be treated on both sides of life More
by EDEVASIA
Employees Worked With
Jorge Benitez
December 24, 2022
Lovely showroom. Friendly people. Helpful. Knowledgeable. Quick. Convenient. Conveniently located. Beautiful product. Love our new Kia. Friendly people. Helpful. Knowledgeable. Quick. Convenient. Conveniently located. Beautiful product. Love our new Kia. More
by kaylealayton
December 23, 2022
Regal Kia dealership and service department are always attentive to our needs.They give good service to our vehicles and are very friendly. attentive to our needs.They give good service to our vehicles and are very friendly. More
by C_DRAGUSTINOVIS
Employees Worked With
Other Employees :
Willy , Kelsey Johnson, Jorge Benitez
December 23, 2022
Excellent service provided! I drove from Ft Myers to Lakeland for services! Well worth the 200 miles round trip! I am sure I completed two surveys already! Al Manganello I drove from Ft Myers to Lakeland for services! Well worth the 200 miles round trip! I am sure I completed two surveys already! Al Manganello More
by harleyguypo
December 23, 2022
Could use a better customer lounge in service dept- Wi-Fi doesn’t work and seating is limited. doesn’t work and seating is limited. More
by griffin.tiffini
Employees Worked With
December 23, 2022
I went in for an oil change had an awesome experience meeting Orlando he upgraded me to my dream car which is the Teller ride awesome experience meeting Orlando he upgraded me to my dream car which is the Teller ride awesome experience More
by TORRES876
Employees Worked With
Jorge Benitez, Srecko Bokun
December 22, 2022
The representative was very nice when I came in and was willing to help me with my truck. Also she kept me updated on my vehicle. willing to help me with my truck. Also she kept me updated on my vehicle. More
by tmharrison1969
Employees Worked With
