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Regal Kia Lakeland

Lakeland, FL

4.5
5,715 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 5,715 reviews

December 17, 2022

Excellent customer service great management easy appointment scheduling friendly great service dept great snacks and coffee offered while waiting for service More

by EMMAJJONES45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Jorge Benitez
Dec 19, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

Dec 19, 2022 -

EMMAJJONES45 responded

We took our 2019 Kia Optima in for service to get our drive axel fixed. They did an excellent job in repairing our car in a timely matter. Jonathan and the manager Jeff were both very professional and friendly.. We recommend Kia Service Department

December 16, 2022

They are very efficient and servicial. They always do a great job. Definetly they are my preferred dealership. Extremely recommended. More

by jean_concepcion
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

December 16, 2022

Mat is a great salesman and made my experience there great and pleasant. I would recommend my friends going there to buy a car More

by GATORMOM2B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Dec 19, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

December 16, 2022

I am trying grateful for My Regal Kia Service Reps! ! Jorge and Jonathan are my usual “Go-to” reps, and they always go above and beyond to resolve whatever issue I’m having! Actually anyone of the Reps More

by ABUNDANTLYBLESSED18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Jorge Benitez
Dec 19, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

December 16, 2022

All of the people we dealt with were awesome. Issa started the process when I brought my car in for service. Although the service department wasn’t able to find what was wrong with my car, Issa More

by SMcNeilk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete and Issa, Stan May
Dec 21, 2022 -

Regal Kia Lakeland responded

Thanks and congratulations on your new Silverado! 😁

December 15, 2022

Jeremy Mahr was wonderful to work with. Love your customer waiting room. Jodi, the shuttle driver was very nice and was a wonderful driver. More

by jaskew0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

December 14, 2022

The service department was great! My only complaint was the driver that took me to and from work. He made me feel a little uncomfortable with some of his talk. More

by mds6550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
Dec 21, 2022 -

Regal Kia Lakeland responded

Thank you for your feedback. We have several van drivers and would like to address this we will certainly look into who was working the day of your visit.

December 14, 2022

Buying a car with Jennifer was a totally new experience. One without the pressure of being right across the desk from someone expecting us to pay a second mortgage for a car payment. Jennifer understood tha More

by jdmorg89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Dennis, Jorge Morfa
Dec 21, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal & Congratulations on your new KIA!

December 13, 2022

I was very please, They made sure i got what i wanted. i loved the suv More

by at0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo brother
Dec 21, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal & Congratulations on your new KIA!

December 12, 2022

El servicio fue muy bueno desde la llegada al dealer hasta la salida del dealer. Recibimos la llamada de garantia y la cita en tiempo razonable. Hasta ahora todo muy bien. More

by JRIVERA31
Recommend Dealer
Yes
Employees Worked With
No tengo el nombre del empleado que me atendio
Dec 21, 2022 -

Regal Kia Lakeland responded

¡Gracias hasta la próxima!

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