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Regal Kia Lakeland
Lakeland, FL
5,715 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,715 reviews
November 19, 2022
I love this dealership. As soon I drove in the parking lot I was approached by someone. They were very helpful throughout the whole time I was there. Thank you As soon I drove in the parking lot I was approached by someone. They were very helpful throughout the whole time I was there. Thank you More
by antoniapena09
Verified CustomerEmployees Worked With
November 19, 2022
Complete courtesy from the staff inside and out. True professionalism. Service done with a smile. Thanks again Kia and staff. Wouldn't take my car any where else. True professionalism. Service done with a smile. Thanks again Kia and staff. Wouldn't take my car any where else. More
by Big daddy
Employees Worked With
November 18, 2022
Misty Osborne was really helpful and went extra distance to provide excellent service. She got all the things we needed done and made our experience very positive to provide excellent service. She got all the things we needed done and made our experience very positive More
by Bev & Ally
Employees Worked With
November 18, 2022
I was in and out in 45 minutes and Jonathan was greeted to work with . He answered all of my questions to work with . He answered all of my questions More
by zachad5477
Employees Worked With
November 18, 2022
My service provider was courteous and professional. Timing was perfect for getting my vehicle serviced Timing was perfect for getting my vehicle serviced More
by ouise35
Employees Worked With
November 17, 2022
Roberto and his team were able to meet my goal payments with the car I wanted! Everyone was super friendly! with the car I wanted! Everyone was super friendly! More
by KRISSY215
Employees Worked With
Other Employees :
Jennifer Dennis, Niko Gelpi, Kelsey Johnson, Roberto Rodriguez, Srecko Bokun
November 17, 2022
I love the service people they are excellent and very helpful they go above exspectation helpful they go above exspectation More
by DANA421
November 16, 2022
Víctor Estrada is always friendly and helpful and always try his best you leave with car you really want ask for him for you next kia try his best you leave with car you really want ask for him for you next kia More
by mayra.orellana82
November 15, 2022
Your pricing for a basic oil change is ridiculous! Also, your service staff when someone enters the building is always in their phones and takes them a moment before they notice someone is waiting to Also, your service staff when someone enters the building is always in their phones and takes them a moment before they notice someone is waiting to be seen. More
by Change is Needed
Employees Worked With
Other Employees :
Kelsey Johnson, Jorge Benitez
November 14, 2022
The service is always fast, friendly and helpful. I couldn't ask for better service I couldn't ask for better service More
by MYROBNJESS
