Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Regal Kia Lakeland
Lakeland, FL
5,769 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,769 reviews
October 14, 2022
I had to bring my car back for a second time to repair my A/C. They said they did a diagnostic test on it 2 weeks ago now all of a sudden it needs 2248 dollars worth of work and they could not do the job til A/C. They said they did a diagnostic test on it 2 weeks ago now all of a sudden it needs 2248 dollars worth of work and they could not do the job till Saturday. This was on Thursday. Not happy with the professionalism of the service department. More
by Lynne
Verified CustomerEmployees Worked With
October 14, 2022
Take the car to the dealership for oil change, tire rotation and inspection where is included the top of fluids and tire pressure, my car retuned with the same pressure on the tires like low 27psi rotation and inspection where is included the top of fluids and tire pressure, my car retuned with the same pressure on the tires like low 27psi More
by Carbone
Employees Worked With
October 14, 2022
They scammed me on one key cross bars and gas. Long story short I bought a 2022 Kia telluride cop. The sell guy Chris said yeah man I will get you a key and crossbars. After signing the paperwor Long story short I bought a 2022 Kia telluride cop. The sell guy Chris said yeah man I will get you a key and crossbars. After signing the paperwork he said he can’t and the last thing that tops it off was they didn’t even fill up the tank. It was on empty. Worst dealership. Stay away. More
by Jeremy D
Employees Worked With
October 14, 2022
Very helpful and professional. I have always been completely satisfied with any and all service there. The service department always makes sure you are comfortable and treats you w I have always been completely satisfied with any and all service there. The service department always makes sure you are comfortable and treats you with utmost respect and I thank you More
by ALLJAM1387
Employees Worked With
October 13, 2022
Awesome, Orlando was so nice and helpful , and Jeff also. thank you guys over our new Sorento thank you guys over our new Sorento More
by ronnie.hurst
October 13, 2022
Regal Kia made my car buying process quick, easy, fun and most importantly fun! I drove away with the car I wanted, the price I wanted and a great warranty! most importantly fun! I drove away with the car I wanted, the price I wanted and a great warranty! More
by ansel.broome
Employees Worked With
Srecko Bokun
