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Regal Kia Lakeland
Lakeland, FL
5,715 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,715 reviews
September 01, 2022
I had no communication about my car until it was done. Shaun is poor when it comes to customer service. I also felt talked down to the little he did communicate. Shaun is poor when it comes to customer service. I also felt talked down to the little he did communicate. More
by jovifan19483
Verified CustomerEmployees Worked With
Shaun
September 01, 2022
They are always kind and courteous. They keep you informed as to the progress of your vehicle. They keep you informed as to the progress of your vehicle. More
by Woody
Employees Worked With
August 31, 2022
The dealership worked to find he best interest rate possible.They gave a fair appraisal of my 2018 Toyota an a purchase price that was within my budget. I had my Kea Telluride for 4 days now an could n possible.They gave a fair appraisal of my 2018 Toyota an a purchase price that was within my budget. I had my Kea Telluride for 4 days now an could not be happier thanks Regal Kea for a awesome experience. More
by berry.jackson1955
Employees Worked With
Jorge Morfa, Pablo Moreira, Srecko Bokun
August 31, 2022
This was my second time having to turn my car in for service maintenance. The employees are always courteous and professional. They even help shuttle me to and from work! service maintenance. The employees are always courteous and professional. They even help shuttle me to and from work! More
by KSHEETS74
Employees Worked With
Jorge Benitez
August 29, 2022
Fast personal service. I was called by name which made the experience personal, the experience was about serving me as a person. I was called by name which made the experience personal, the experience was about serving me as a person. More
by KEELAHICKS
Employees Worked With
Other Employees :
Kelsey Johnson, Jorge Benitez
