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Regal Kia Lakeland
Lakeland, FL
5,018 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,018 reviews
Verified Customer
November 01, 2021
Service was done I. A timely manner. Waiting area was comfortable and the refreshments were an added plus. comfortable and the refreshments were an added plus. More
by twitchell06811
Employees Worked With
November 01, 2021
First time visiting this location and I can say that I received stellar service from Misty. Misty kept me aware of every detail from description to cost. received stellar service from Misty. Misty kept me aware of every detail from description to cost. More
by omari m
Employees Worked With
November 01, 2021
Is always a great experience at Regal.Kia Lakeland. Employees are very polite and helpful and the service always great. Employees are very polite and helpful and the service always great. More
by fmiranda8
Employees Worked With
October 30, 2021
I always get great service here! The people are very nice and helpful. They have a real person answering their phones. and helpful. They have a real person answering their phones. More
by BEADED75
October 30, 2021
THE SERVICE DEPT. WAS EXTREMELY COURTEOUS, KEPT ME INFORMED ON HOW THE SERVICE WAS GOING, AND FINISHED THE SERVICE IN LESS TIME THAN THEY HAD SAID IT WOULD TAKE. I WILL DEFINITELY CONTINUE TO USE THE INFORMED ON HOW THE SERVICE WAS GOING, AND FINISHED THE SERVICE IN LESS TIME THAN THEY HAD SAID IT WOULD TAKE. I WILL DEFINITELY CONTINUE TO USE THEM. More
by Mvharm@gmail.com
Employees Worked With
October 30, 2021
I worked with Victor Estrada on my new Kia Telluride purchase. Everything went smoothly, communication was great and I was in and out in @3 hours. I would recommend Victor any day. purchase. Everything went smoothly, communication was great and I was in and out in @3 hours. I would recommend Victor any day. More
by DEDRAMISSOURI
Employees Worked With
Victor Estrada
October 29, 2021
I have been dealing with the service department for five years mostly Mario always very professional!!! My last visit was taken care of by Josh and he also did a great job! years mostly Mario always very professional!!! My last visit was taken care of by Josh and he also did a great job! More
by DRBEAUCH
Employees Worked With
Josh, Mario Medina
