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Regal Kia Lakeland
Lakeland, FL
5,766 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,767 reviews
Verified Customer
June 16, 2022
Amazing location! Amazing staff! Service writer Kelsey and Parts manager Rachael always treat me so good! Top notch! Amazing staff! Service writer Kelsey and Parts manager Rachael always treat me so good! Top notch! More
by JgKetz
June 15, 2022
Everyone was very friendly. Professional, fast service from all department's. Treat Vets extremely well. Professional, fast service from all department's. Treat Vets extremely well. More
by musicman32150
Employees Worked With
Other Employees :
Kelsey Johnson, Pablo Moreira, David Maldanado, Willy Moreira
June 15, 2022
David is an exceptional salesman and I am so thankful for him. He took his time and did everything he could to get me in my car! You can tell that David loves his job and he loves his clients like family! I him. He took his time and did everything he could to get me in my car! You can tell that David loves his job and he loves his clients like family! I will go out of my way to recommend Regal Kia and especially David to my family and friends! So thank you from the bottom of my heart Regal Kia and David for everything! I love my new car!!! More
by Kasseemixon
Employees Worked With
David Maldanado, Jorge Benitez
June 15, 2022
Great staff and service. Jeremy was great, I was there an hour early and he welcomed me and started working on my car right away. Jeremy was great, I was there an hour early and he welcomed me and started working on my car right away. More
by cmendoza7139
June 15, 2022
From the minute I arrived I was treated well , was kept informed. Great experience . Will definitely return informed. Great experience . Will definitely return More
by MISSATTITUDE1343
Employees Worked With
June 14, 2022
Great service advisor quick and easy. Highly recommend for all service needs. Easy in and out. Highly recommend for all service needs. Easy in and out. More
by Shawn Butler
Employees Worked With
June 14, 2022
Made appointment and did more than required in a timely and efficient manner. Let me know status and any issues found. and efficient manner. Let me know status and any issues found. More
by davybob1
Employees Worked With
June 13, 2022
There seems to have been a lot of employee turnover, I think the quality of service is not the same. The ambiance feels different. Also, miss the vaccum service. But overall it's still an ok experience. think the quality of service is not the same. The ambiance feels different. Also, miss the vaccum service. But overall it's still an ok experience. More
by DANKIN9499
Employees Worked With
Chris
