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Regal Kia Lakeland
Lakeland, FL
5,133 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,133 reviews
August 03, 2021
Had an appointment at 1pm for an oil change. I was told it old the 1 1/2 hours. It didn’t get done until 3:30pm! The manager did not charge me so that was ok. it old the 1 1/2 hours. It didn’t get done until 3:30pm! The manager did not charge me so that was ok. More
by GOODKINGE
Verified CustomerEmployees Worked With
Alondra Sandoval
August 03, 2021
Service is not as well run as it was when I bought the car. Used to be a prestige dealer. I don’t believe it is anymore. car. Used to be a prestige dealer. I don’t believe it is anymore. More
by diconrad
August 02, 2021
The main problem was not resolve yet. Waiting for a requested piece. The recall problem was resolved. Phone call was expected as soon as piece will arrived requested piece. The recall problem was resolved. Phone call was expected as soon as piece will arrived More
by rolita8862
Employees Worked With
August 02, 2021
Stan, Jorge and Carlos are all amazing. I was in and out in 40 min & i couldn’t be anymore thankful! Thank you again for everything y’all did for me, it didn’t go unnoticed! in 40 min & i couldn’t be anymore thankful! Thank you again for everything y’all did for me, it didn’t go unnoticed! More
by ddesireebordeaux
August 02, 2021
Friendly staff. Clean service reception area. Free wifi. Bottled water is always available. Snacks always available. Car is always washed when returned to me. There is always someone available to talk to ab Bottled water is always available. Snacks always available. Car is always washed when returned to me. There is always someone available to talk to about the status of your vehicle. More
by PAULCV
August 02, 2021
They remembered my mother and myself from two months ago. When we bought her new Kia. They were really good at taking care of me and my car questions. When we bought her new Kia. They were really good at taking care of me and my car questions. More
by Denise
August 02, 2021
Your dealership is awesome People are friendly and Your dealership is awesome People are friendly and professional. The waiting area is comfortable and clean. The coffee machine makes great coffee. Your dealership is awesome People are friendly and professional. The waiting area is comfortable and clean. The coffee machine makes great coffee. Overall, a very nice experience. More
by MRMELGOMEZ
Employees Worked With
Alondra Sandoval
August 02, 2021
Greg is one of the most outstanding honest men I have ever had the pleasure of dealing with in the car business and as a Christian man he will tell you the truth regardless of it hurts him or anyone else ever had the pleasure of dealing with in the car business and as a Christian man he will tell you the truth regardless of it hurts him or anyone else if he tells you something even if it's wrong he will make it right and he is with his word is true Greg is an outstanding citizen and is a shining star in in the car business he is a brightest star that Regal Kia has and every way is the best example that I can say that Kia and Regal has as a car salesman and as a person and Humanity More
by Rstuart633
August 02, 2021
Jonathan Benitez ( hopefully, I’m not wrong about his full name) who wasted no time to find out why I had brought in my Kia K900. Before I knew it, I was on my way. He took my car to assessed the damage full name) who wasted no time to find out why I had brought in my Kia K900. Before I knew it, I was on my way. He took my car to assessed the damage to the mirror on the passenger side, shared the cost, asked if I wanted to order the mirror (I consented), told me it would take a couple of days, and he would call me when to bring it in. Once again, great service at Regal Kia. More
by SMART1293
Employees Worked With
August 01, 2021
Service time was less than expected. Service tech explained future service needs and timeframe needed. She also had a very pleasant attitude which was so appreciated explained future service needs and timeframe needed. She also had a very pleasant attitude which was so appreciated More
by MSPLAYTYM
Employees Worked With
Alondra Sandoval
