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Regal Kia Lakeland
Lakeland, FL
5,132 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,132 reviews
Verified Customer
July 29, 2021
My service rep Jorge was so friendly and helpful let’s not forget professional I thought I was in Disney world at the magic castle not forget professional I thought I was in Disney world at the magic castle More
by OOHLASAL
Employees Worked With
July 29, 2021
Service was very prompt and efficient. Serviceman Jorge was very kind and thorough. All Employees were friendly and helpful. Clean facility makes waiting enjoyable. Thanks for rocking chairs outside. was very kind and thorough. All Employees were friendly and helpful. Clean facility makes waiting enjoyable. Thanks for rocking chairs outside. More
by DUSTHERSH
Employees Worked With
July 29, 2021
I own a 2011 Kia Sportage that I purchased new from Regal Kia back in 2011. I have always brought it to Regal Kia for service. They have a super friendly staff. They don't try to push unnecessary service on Kia back in 2011. I have always brought it to Regal Kia for service. They have a super friendly staff. They don't try to push unnecessary service on you. My vehicle is always ready in a timely manner. They also have fair prices. I have them to thank for my Sportage's 170,000 miles without ever having a single issue. Thanks More
by Z06DADDY
Employees Worked With
Other Employees :
Mario Medina, Kelsey Johnson, Alondra Sandoval
July 29, 2021
The Regal Team did a great job finding me a new vehicle quickly, expediting the sales process and getting me back on the road! Attentive and courteous! Thanks Regal! quickly, expediting the sales process and getting me back on the road! Attentive and courteous! Thanks Regal! More
by Lorena
July 28, 2021
The staff are always prompt, efficient and kind. A pleasure to work with. Someone is always ready to greet me when I pull in and ask how they can help. pleasure to work with. Someone is always ready to greet me when I pull in and ask how they can help. More
by TMINCEY
July 28, 2021
The team at Regal Kia were so amazing I bought two 2022 Kia Soil’s…one for my daughter and one for my nonprofit TCRMI.org. Kia Soil’s…one for my daughter and one for my nonprofit TCRMI.org. More
by Greg B
July 28, 2021
Everyone in the service department is friendly and extremely helpful. Kelsey is doing a great job! Overall, I was extremely satisfied. I have brought my car for service to your dealership for the last extremely helpful. Kelsey is doing a great job! Overall, I was extremely satisfied. I have brought my car for service to your dealership for the last 4 1/2 years. More
by NO2
Employees Worked With
Kelsey Johnson
July 27, 2021
Great service, always do right by me. No complaints. Every one was kind, and professional. Jonathan was a prince as always. You make me to keep coming back. Every one was kind, and professional. Jonathan was a prince as always. You make me to keep coming back. More
by P.symajor
Employees Worked With
