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Regal Kia Lakeland
Lakeland, FL
5,480 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,480 reviews
October 30, 2021
THE SERVICE DEPT. WAS EXTREMELY COURTEOUS, KEPT ME INFORMED ON HOW THE SERVICE WAS GOING, AND FINISHED THE SERVICE IN LESS TIME THAN THEY HAD SAID IT WOULD TAKE. I WILL DEFINITELY CONTINUE TO USE THE INFORMED ON HOW THE SERVICE WAS GOING, AND FINISHED THE SERVICE IN LESS TIME THAN THEY HAD SAID IT WOULD TAKE. I WILL DEFINITELY CONTINUE TO USE THEM. More
by Mvharm@gmail.com
Verified CustomerEmployees Worked With
October 29, 2021
I have purchased 5 vehicles from regal kia will not buy from any other dealer they are honest and upfront on their sales and great service from any other dealer they are honest and upfront on their sales and great service More
by POLLARDC8
Employees Worked With
Other Employees :
Mario Medina, Kelsey Johnson
October 29, 2021
Misty was amazing, very professional and kind. Would definitely recommend Lakeland Kia to anyone. Great service definitely recommend Lakeland Kia to anyone. Great service More
by jessica_adams7788
Employees Worked With
Other Employees :
Mario Medina, Kelsey Johnson
October 29, 2021
I have been dealing with the service department for five years mostly Mario always very professional!!! My last visit was taken care of by Josh and he also did a great job! years mostly Mario always very professional!!! My last visit was taken care of by Josh and he also did a great job! More
by DRBEAUCH
Employees Worked With
Josh, Mario Medina
October 28, 2021
They did an alignment then gave the van back out if alignment. The vehicle still doesn't drive straight. This is our 4th time returning for the same issue. alignment. The vehicle still doesn't drive straight. This is our 4th time returning for the same issue. More
by taylor.ross14
Employees Worked With
October 28, 2021
Everyone has been friendly and helpful, from the service writer to the man who provided the ride to the house and back to the dealership. writer to the man who provided the ride to the house and back to the dealership. More
by pastordave.matheny
October 28, 2021
Great experience. Jonathan was the person who assisted me, he went above and beyond. Definitely recommend and will be working with him next time me, he went above and beyond. Definitely recommend and will be working with him next time More
by Lucca
Employees Worked With
Other Employees :
Mario Medina, Kelsey Johnson
