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Regal Kia Lakeland

Lakeland, FL

4.5
4,939 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 4,939 reviews

November 30, 2020

Leah was AMAZING. Never in my life was it so easy to purchase a car. Will never go anywhere else! Everyone was so friendly and made the whole experience great! More

by Ksjbby1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Gorman
Dec 09, 2020 -

Regal Kia Lakeland responded

Hope you are happy with your new car and Leah is definitely one of the best.

November 26, 2020

Greg is an honest and fantastic sales guy. Regal Kia is a great dealership and Greg and Orlando are the best. It was actually pleasant getting a car. More

by jennyfre2116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Regal Kia Lakeland responded

Thanks, It should ALWAYS be pleasant when buying a car.. or you are at the wrong place :)

November 25, 2020

Greg makes it easier and more pleasurable to purchase a vehicle and is very attentive to your needs. I have been a customer since 2015. More

by nytpnypd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Regal Kia Lakeland responded

2015!?! That's awesome, Thank you for choosing Regal!

November 24, 2020

I went out of my way to go to this location. The last location I visited just wasn’t a great experience but here I felt taken care of, supported and guided to the best choice possible for me. I’m always More

by ANGELA29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik, , Jennifer Dennis, Jorge Morfa, Sammy Difillipo, Eric Allen
Dec 10, 2020 -

Regal Kia Lakeland responded

Thank you for choosing Regal, we are happy we were able to make this a pleasant experience

November 23, 2020

I recently purchased my second vehicle from Kia. My salesman David, the manager Jorge, and Srecko in finance were awesome! They helped me get exactly what I wanted! I couldnt have asked for better! Def More

by LEXIGODWIN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Morfa, David Maldanado
Dec 10, 2020 -

Regal Kia Lakeland responded

Congrats, you deserve it!

November 21, 2020

Did I want a Kia? No. Did I purchase a Kia? Yes. I purchased a Kia and I would not have, had it not been for Srecko. Srecko was very knowledgeable and helpful, he went above and beyond to help me into More

by S.Shenk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Regal Kia Lakeland responded

Congrats on your new Kia, we are confident you are going to like it as much as you do Srecko :)

November 21, 2020

Pablo was great, patient and did an amazing job. I would recommend him. But, I was not pleased with Specko the financial person, he was too pushy and made me feel uncomfortable. More

by maniflo28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Srecko Bokun
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Morfa, Pablo Moreira
Dec 08, 2020 -

Regal Kia Lakeland responded

We apologize, we promise Srecko is a nice guy and was not trying to be pushy.

November 21, 2020

Srecko, made my experience here very smooth and easy. He took the time to explain all the details and packages for me. I highly recommended the dealership and my experience with Srecko. More

by Aleks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Regal Kia Lakeland responded

Thank you, Srecko is an asset to our team for sure!

November 17, 2020

They did a fantastic job. My sales woman from the beginning to end was great. She made our experience great and valued our time. The manager and finance manager also great and personable. I would hig More

by heather_percival
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Morfa, Felecia Cooper, Eric Allen
Dec 09, 2020 -

Regal Kia Lakeland responded

Glad you had a great experience and cant wait see you again.

November 13, 2020

I leased a seltos 25 days ago.I found rear seat belt has a cut with broken stitch.I reported from day 1 and still not answer of when they can fix it More

by LEOXINOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Orlando Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan May, Jorge Morfa
Dec 02, 2020 -

Regal Kia Lakeland responded

We apologize for the inconvenience, some parts are not available right away please contact our Service Manager Jeff Soloj for assistance 863-904-1170

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